0614 bpi business process improvement powerpoint presentation slide template

Description:

The image depicts a PowerPoint slide describing a framework for Business Process Improvement (BPI), with a focus on the phases and involvement over time. The slide is structured into three main phases of improvement:

Phase 1: Defining As-Is State

Phase 2: Transforming 3 P's (Product, Process, People)

Phase 3: Installing and Managing Change

Under the banner of "DMS," which likely stands for a Document Management System, this slide explains the progressive involvement in a business's process improvement over time. The vertical axis labeled "INVOLVEMENT" shows increasing engagement, while the horizontal "TIME" axis indicates the chronological sequence of actions.

1. "Target" phase includes creating process maps, listing activities, identifying resource needs, and setting savings expectations.

2. "Develop" refers to developing method changes, measuring key performance indicators (KPIs), defining management tools and reports, and creating a roll-out plan.

3. "Focus" is about honing in on the developed strategies.

4. "Install" involves supporting staff and managers, increasing company-wide communication, and improving customer service and retention.

5. "Sustain" represents the ongoing efforts to maintain improvements and instill a continuous improvement culture.

Use Cases:

This BPI framework could be applied across various industries:

1. Consulting:

Use: To guide clients through process improvement initiatives.

Presenter: Management consultant or business analyst.

Audience: Client company's leadership and process improvement team.

2. Manufacturing:

Use: Enhancing production processes and efficiency.

Presenter: Operations manager or process improvement specialist.

Audience: Plant managers, production supervisors, and continuous improvement teams.

3. Healthcare:

Use: Streamlining patient care and administrative processes.

Presenter: Healthcare administrator or operations director.

Audience: Medical staff, hospital management, and support teams.

4. Finance:

Use: Improving financial operations and customer service.

Presenter: CFO or financial operations manager.

Audience: Finance department employees and customer service teams.

5. Technology:

Use: To optimize software development lifecycle processes.

Presenter: CTO or software development manager.

Audience: Development teams, QA engineers, and project managers.

6. Education:

Use: Improving administrative and educational processes.

Presenter: School superintendent or academic dean.

Audience: Educators, administrative staff, and department heads.

7. Retail:

Use: Refining sales processes and customer experience strategies.

Presenter: Retail operations director or store manager.

Audience: Store personnel, sales teams, and customer service representatives.