Contact Center Performance Metrics KPI Dashboard
This slide covers contact center performance metrics KPI dashboard. It involves details such as number of total calls, average answer speed, abandon rate, data of agents performance and call abandon rate by departments.
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This slide covers contact center performance metrics KPI dashboard. It involves details such as number of total calls, average answer speed, abandon rate, data of agents performance and call abandon rate by departments. Presenting our well structured Contact Center Performance Metrics KPI Dashboard The topics discussed in this slide are Call Abandon Rate, Overall Satisfaction Score, Satisfaction Score This is an instantly available PowerPoint presentation that can be edited conveniently. Download it right away and captivate your audience.
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