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Customer journey buying cycle ppt samples

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Presenting a PPT slide named Customer Journey Buying Cycle PPT Samples. Prepare an effective presentation with this professionally designed PowerPoint template. The font style, font color and font size are all editable. Insert and replace the desired data anywhere in the PPT slide. The compatibility with Google Slides makes it easily accessible. Conversion of the slide to PDF, JPEG or JPG formats makes it readily available.

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Content of this Powerpoint Presentation

Description:

The image is a PowerPoint slide titled "Customer Journey Buying Cycle." It is a conceptual diagram that illustrates the various stages a customer goes through when deciding to purchase a product or service. The stages are presented in a cyclical format, suggesting that the buying process is continuous. The stages included are:

1. Awareness: 

Where the customer becomes aware of the product or service.

2. Info & Evolution: 

Customers gather information and see the evolution of the offer.

3. Demo Tailoring: 

Demonstrations are personalized to the customer's needs.

4. Purchase: 

The actual transaction where the customer buys the product or service.

5. Initialization: 

The beginning use or integration of the purchased item into the customer’s life or business.

6. Experience: 

The customer's use and experience of the product or service.

7. Sharing & Recommendation: 

Customers share their experiences and may recommend the product or service to others.

8. Feedback: 

Customers provide feedback on their experience, which can inform improvements.

9. Repurchase: 

The cycle returns to the start when the customer buys again.

Use Cases:

Here's how this slide can be utilized across different industries:

1. Retail:

Use: Understanding customer behavior to improve sales strategies.

Presenter: Marketing Manager.

Audience: Sales Team, Customer Service Representatives.

2. E-commerce:

Use: Analyzing online buying behavior for platform optimization.

Presenter: E-commerce Strategist.

Audience: Digital Marketing Team, Web Developers.

3. Automotive:

Use: Mapping the car buying journey to enhance customer service.

Presenter: Sales Director.

Audience: Dealership Staff, Sales Consultants.

4. Real Estate:

Use: Guiding potential buyers from property awareness to purchase.

Presenter: Real Estate Broker.

Audience: Agents, Real Estate Investors.

5. Technology:

Use: Tech product lifecycle from market introduction to user feedback.

Presenter: Product Manager.

Audience: R&D Team, Tech Support Staff.

6. Healthcare:

Use: Patient journey from awareness of services to post-treatment.

Presenter: Healthcare Administrator.

Audience: Medical Professionals, Patient Care Coordinators.

7. Financial Services:

Use: Client's journey from financial product awareness to investment.

Presenter: Financial Advisor.

Audience: Clients, Portfolio Managers.

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  1. 100%

    by Edwardo Wheeler

    Out of the box and creative design.
  2. 80%

    by Jack Johnson

    Informative presentations that are easily editable.

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