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This PPT deck displays twenty two slides with in depth research. Our Customer Journey Mapping For Organization Powerpoint Presentation Slides presentation deck is a helpful tool to plan, prepare, document and analyse the topic with a clear approach. We provide a ready to use deck with all sorts of relevant topics subtopics templates, charts and graphs, overviews, analysis templates. Outline all the important aspects without any hassle. It showcases of all kind of editable templates infographics for an inclusive and comprehensive Customer Journey Mapping For Organization Powerpoint Presentation Slides presentation. Professionals, managers, individual and team involved in any company organization from any field can use them as per requirement.

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Content of this Powerpoint Presentation


Slide 1: This slide introduces Customer Journey Mapping for Organization. State Your Company Name and begin.
Slide 2: This slide shows Content of the presentation.
Slide 3: This slide presents Understanding the customer experience with related imagery.
Slide 4: This is an optional slide on Understanding the customer experience.
Slide 5: This slide displays Need for customer journey map.
Slide 6: This slide displays WHAT DOES A CUSTOMER JOURNEY MAP LOOK LIKE with categories as- Desired Outcomes, Steps, Touchpoints, Moments of Truth, Personas.
Slide 7: This slide represents MAPPING FRAMEWORK describing- Analyze, Map, Present.
Slide 8: This slide showcases KEY ELEMENTS OF CUSTOMER JOURNEY MAP.
Slide 9: This slide shows TYPES OF CUSTOMER JOURNEY MAPS as- Current State Mapping, Future State Mapping, Day in the Life Mapping.
Slide 10: This slide presents STEPS TO BUILD A JOURNEY MAP describing- Map Creation, Data Gathering, Planning, Investigate Issue & Opportunities, Present your Findings & Plan for Continuous Improvement.
Slide 11: This slide represents HOW TO IMPROVE THE CUSTOMER JOURNEY describing- Start Earlier, Finish Later, Remove the Unnecessary Steps, Raise the Bar, Remove the Pain Points.
Slide 12: This slide displays BENEFITS OF CUSTOMER JOURNEY MAP as- Visibility, Understanding, Empowerment, Agility, Excellence.
Slide 13: This slide showcases BUYER PERSONA with Name, designation, Buying Decisions, Resources & Influences, Motivations, Challenges, Demographics, Professional Role.
Slide 14: This slide shows BUYERS JOURNEY with related imagery.
Slide 15: This slide presents CUSTOMER JOURNEY MAP EXAMPLE.
Slide 16: This slide displays icons for CUSTOMER JOURNEY MAPPING FOR ORGANIZATION.
Slide 17: This slide is titled as additional slide for moving forward.
Slide 18: This is My Mission slide with related imagery and text.
Slide 19: This is About Us slide to show company specifications etc.
Slide 20: This is MEET OUR TEAM slide with names and designation.
Slide 21: This is an IDEA GENERATION slide to state a new idea or highlight information, specifications etc.
Slide 22: This is a THANK YOU slide with address, contact numbers and email address.

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