Customer Journey Touchpoint Mapping Loyalty Lever Balanced Scorecard For Program Audit And Review
This slide covers a loyalty lever balanced scorecard for measuring loyalty program success. It includes various scores such as program engagement, benefit usage, e commerce engagement, program benefit score, member affinity score, transaction frequency, etc.
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This slide covers a loyalty lever balanced scorecard for measuring loyalty program success. It includes various scores such as program engagement, benefit usage, e commerce engagement, program benefit score, member affinity score, transaction frequency, etc. Present the topic in a bit more detail with this Customer Journey Touchpoint Mapping Loyalty Lever Balanced Scorecard For Program Audit And Review. Use it as a tool for discussion and navigation on Engagement Score, Loyalty Sentiment Lift, Program Audit And Review. This template is free to edit as deemed fit for your organization. Therefore download it now.
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