Service Management Powerpoint Presentation Slides
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PowerPoint presentation slides
We bring to you to the point topic specific slides with apt research and understanding. Putting forth our PPT deck comprises of thirty three slides. Our tailor made Service Management Powerpoint Presentation Slides editable deck assists planners to segment and expound the topic with brevity. The advantageous slides on Service Management Powerpoint Presentation Slides is braced with multiple charts and graphs, overviews, analysis templates agenda slides etc. to help boost important aspects of your presentation. Highlight all sorts of related usable templates for important considerations. Our deck finds applicability amongst all kinds of professionals, managers, individuals, temporary permanent teams involved in any company organization from any field.
Content of this Powerpoint Presentation
Slide 1: This slide introduces Service Management. State the name of your company and proceed.
Slide 2: This slide presents the Service Excellence Outline. We have also mentioned its components which you can make use of as per your requirement.
Slide 3: This slide presents a brief Service Excellence Introduction. Along with introducing what service excellence stands for we have also given text boxes for you to add relevant information.
Slide 4: This slide explains Excellent Service is.... on the basis of Customer Perception and Customer Expectation.
Slide 5: This slide shows Service Excellence Key Statistics. These are- Omni-Channel Availability, Competitive Differentiation, Disconnected Systems, Customer Importance.
Slide 6: This slide shows Service Excellence Step by Step Process.
Slide 7: This slide shows Service Excellence Internal and External Perspective. External Perspective includes Excellent Service Quality, Customer Delight, Customer Loyalty. Internal Perspective includes Excellent Work Quality & Environment, Employee Engagement and Employee Loyalty.
Slide 8: This slide shows Six Principles of Service Excellence. These are- Vision & Mission Statement, Business Objective, Service Standards, Intervention & Learning Strategy, Organizational Alignment, Measurement & Leadership Accountable.
Slide 9: This slide shows Service Excellence Framework- Stakeholder, Service Delivery, Service Environment.
Slide 10: This slide shows Six Pillars of Service Excellence- Action, Interest, Verbal Language, Body Language, Attitude, Tone of Voice.
Slide 11: This slide presents Service Excellence Model. This model contains the following four questions to be stated- Are we there yet? How do we get there? Where are we now? Where do we want to be?
Slide 12: This slide presents a Roadmap Towards Sales & Service Excellence with three main sub headings- STRATEGISE Key Service Thrust, Customer Satisfaction Survey, Customer Perception Index and its subpoints.
Slide 13: This slide presents a Service Excellence Steps Overview- Support, Inspire, Validate, Respect, Educate.
Slide 14: This slide shows two Service Excellence Steps- Support, Educate.
Slide 15: This slide also shows Service Excellence Steps- Respect, Inspire, Validate.
Slide 16: This is another slide showing Service Excellence Steps- Cultivate, Engage.
Slide 17: This slide gives Tips for Service Excellence. Some of them being- Be confident, polite and friendly, Always make direct eye contact with the customer, Look smart, Have a good telephone manner, Keep a clear record of customer requests.
Slide 18: This slide shows Service Management Icons Slides. Alter/ modify the icons as per your requirement.
Slide 19: This slide is titled Additional Slides to move forward. You can change the slide content as per need.
Slide 20: This slide helps depict Our Team with text boxes.
Slide 21: This slide contains Our Mission, Vision, Goal with icon imagery and text boxes.
Slide 22: This is Our Goal slide. State your goals here.
Slide 23: This is an About Us slide showing Target Audiences, Values Client, and Preferred by Many as examples.
Slide 24: This is a Financial score slide with parameters like Gold, Silver, Platinum and Bronze.
Slide 25: This is a Comparison slide for male and female. Compare gender aspects here.
Slide 26: This is a Timeline slide. You can present yearly growth etc. with it.
Slide 27: This slide shows Our Target. Write down your targets achieved or yet to achieve with their respective icons.
Slide 28: This is a Venn diagram image slide to show information, specifications etc.
Slide 29: This is a Circular image slide. State specifications, information here.
Slide 30: This is a Mind Map image slide with text boxes to fill information.
Slide 31: This slide presents an Area Chart for showcasing product/ company growth, comparison etc.
Slide 32: This slide presents a Volume High Low Case Chart for showcasing product/ company growth, comparison etc.
Slide 33: This is a Thank You slide with Address# street number, city, state, Contact Numbers, Email Address.
Service Management Powerpoint Presentation Slides with all 33 slides:
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