How secure is your payment system? Do you store any Credit Cards in your system?
Our payment system is managed by PayPal and 2Checkout, two of the worlds leaders in credit card payment systems and very respected companies in online payments. This makes our systems 100% secure. We do not store or have access to any credit card information ourselves. We direct you to these third party secure sites with 100% secure SSL connections where you can safely purchase a subscription, and then direct you back to our site to download products.
*Do you offer money back guarantee?
Yes, we offer conditional 7 days money back guarantee. If you're not satisfied with our service, please cancel your subscription by logging into your account and then send a mail to firstname.lastname@example.org with your account details and e-mail ID and we will refund the complete amount to you. This money back guarantee is only valid if you've downloaded up to any 3 products to try them out, and have not downloaded any Complete Deck (since a complete deck has over 50 different slide designs). We will be unable to refund if you've downloaded more than 3 regular products or any Complete Deck. Our goal is to delight our customers with our products and give them the peace of mind that if things don't work out they can always get their money back. However, there are people that have misused this offer and downloaded thousands of products and then asked for a refund. We want to prevent such things from happening. Thank you for your understanding.
Can I cancel anytime? Will I be able to download content for the billing cycle that I have paid for even if I cancel earlier?
Yes you can cancel the subscription yourself by logging into your account, going to the 'My Subscriptions' link and clicking on Unsubscribe. You will be unsubscribed and will not be charged anymore. However, you will still be able to download unlimited content until the billing cycle that you've paid for is over.
I want to purchase a subscription but I DO NOT want it to auto renew. What do I do?
If you do not want your subscription to auto renew, please cancel it immediately after purchasing it. You will still be able to download content till the billing cycle is over e.g. 30 days if you have a monthly subscription, 180 days for a 6 months subscription and 365 days for an yearly subscription from the date of purchase, but then you will not be billed further - and the subscription will not renew automatically.
Can I use your products for purposes other than in presentations e.g. for posters, brochures, publishing in books, websites, research paper graphics etc. Do I need to get your approval?
You are licensed to use our content only for personal or professional PRESENTATIONS, and may download this content only for this purpose. If you have a need to use our content for purposes other than presentations e.g. for posters, brochures, websites, publishing in books etc, you will have to purchase an extended license. Please contact email@example.com with your requirements and a quote for the extended license.
What is a Powerpoint Theme?
A Powerpoint Theme is a set of pre-created background designs or blueprints for a PowerPoint presentation that helps the presenter get the point across. It contains specifications for a presentation style, including the type and size of bullets and fonts, placeholder sizes and positions, and color schemes etc. A theme from SlideTeam includes all of these style elements along with the title, print and text(slide) masters. All you need to do is add your text.
Each PowerPoint theme contains 3 slides:
1. The Title slide: This file contains the opening slide of the presentation.
2. The Print slide: This file contains a slide ideal for handouts for a presentation.
3. The Text slide: This file contains a slide ideal for the “body” of the presentation.
How do I apply a theme to an existing Presentation?
When you download a theme from SlideTeam, you will be downloading a .zip file. The downloaded .zip file will contain 4 files
1. Title and text slides for PowerPoint 2003
2. Title and Text slides for PowerPoint 2007-2010
3. Title and print slides for PowerPoint 2003
4. Title and print slides for PowerPoint 2007-2010
You can directly open these files and start making you presentation. If you want to apply the theme to a presentation you have already developed, go to the “Design” Tab, click on the scroll bar and click on “Browse for themes” and navigate to the location where you have saved the downloaded template.
I downloaded a theme but can only see the title slide. How do I get the text and print slides?
The print and text slides will show up automatically when you insert a new slide. On the file ending with word "Print", if you insert a new slide, you will see the Print slide. On the other file, if you insert a new slide, the text slide will be inserted automatically.
What is a Powerpoint Diagram/Template?
Our PowerPoint diagrams are professionally designed pre-designed PowerPoint slides that contain detailed layouts, diagrams and graphics. The user just has to download the slide and fill in the data in the placeholders on our slides. Each graphic in every slide is vector based and is 100% editable in powerpoint. Each and every property of any slide - color, size, shading etc can be modified to build an effective powerpoint presentation. Use these slides to convey complex business concepts in a simplified manner. Any text can be entered at any point in the powerpoint slide. Simply DOWNLOAD, TYPE and PRESENT!
How do I apply a diagram to an existing Presentation?
To apply a diagram to an existing presentation, please copy the downloaded set of slides, or sections from a slide and insert them into your presentation. Then, please type in your text in the placeholders on the slide.
What is a Powerpoint Map?
Our PowerPoint maps contain editable maps on a PowerPoint slide. These high quality maps have been carefully created by our professional team to display location and other geographic details in your PowerPoint presentation. Each map is vector based and is 100% editable in powerpoint. Each and every property of any region - color, size, shading etc can be modified to help you build an effective powerpoint presentation. Use these maps to show sales territories, business and new office locations, travel planning etc in your presentations. Any text can be entered at any point in the powerpoint map slide. Simply DOWNLOAD, TYPE and PRESENT!
Can I download these immediately?
All our content is available for immediate download.
Are these editable by me?
Each slide has graphics that is vector based and is 100% editable in powerpoint. Each and every property of any graphic - color, size, shading etc can be modified to build an effective powerpoint presentation. Use these slides to convey complex concepts in a simplified manner. Any text can be entered at any point in the powerpoint slide. Simply DOWNLOAD, TYPE and PRESENT!
Am I free to edit and use the PowerPoint products as often as I like?
Yes, you are free to edit and use the PowerPoint products as often as you like for personal presentation purposes. It is prohibited to re-sell these products in any shape or form. Once a user has purchased a subscription, he/she can download and use our products for as long as they want. It is prohibited to pass on the log in information, password and user name to a third person who has not bought a subscription, unless explicitly authorized by SlideTeam.
How do you define a 'Product' that is mentioned in the pricing page? For example, the monthly subscription only let's me download 20 products in 30 days - what is the definition of a Product here?
A 'Product' is something you download from a single URL. It does not matter how many slides or images a Product has. Anything downloaded from a single URL counts as one product. From example, our themes have 3 slides each while some of our Complete Decks have over 60 slides each. Each of these items counts as one Product.
Which version of Powerpoint is your content compatible with? Can I use your content with Powerpoint for MAC?
All our content is compatible with Powerpoint 2007 and above. Some diagrams will not show up properly with very old versions of Powerpoint, like Powerpoint 2003 or lower, because of rendering issues. Yes, we work with Powerpoint for MAC.
How many computers can I use my account from?
You are allowed to login and download content from 3 computers. Our website keeps a track of login IP addresses, MAC Address Usage, and Browser and Computer Operating System fingerprinting, and you will not be able to log in from more than 3 computers.
I just bought a Team License. How do I get logins for additional team members/users?
When you purchase a Team License, you have the option of getting a shared login, or creating individuals logins for each of your team members.
- If you prefer a shared login, you can share your login that you used to purchase the team license, or send an email to firstname.lastname@example.org
and we can create a shared login for you. The login that you used to purchase a subscription will work immediately after purchasing the team subscription, and can be shared anytime.
- If you want individual logins, please send an email to email@example.com
and give us your team member email IDs, and we will create them for you (usually within a few hours). In the meantime, you can share the login you used to purchase the team license subscription with your team.
You can replace users anytime e.g. if a member of your team leaves and a new member joins we'll be happy to disable the previous user and create a login for the new user. Just let us know the details and we'll make the changes.
I have bought a single user license. Can I share it with my team?
Our Terms and Condition prohibit you from sharing your login and password details with anyone. Please understand that a single user license is solely meant for a single individual, and cannot be shared. Your account will be immediately disabled if you share your login with anyone.
How can SlideTeam find out if I share my login with anyone?
We have a fraud detection team that closely monitors login patterns and locations, and can detect account sharing instances based on IP address, MAC Address Usage, and Browser and Computer Operating System fingerprinting. Our Terms and Conditions prohibit account sharing unless you purchase a team license, and we apologize but your account will be disable WITHOUT warning if we find that you have shared your login with anyone.