Identifying And Optimizing Customer Touchpoints Powerpoint Presentation Slides
Customer digital touchpoints include all digital interactions between your customers and your brand. Check out our efficiently designed Identifying and Optimizing Customer Touchpoints template. This involves everything from researching the company to visiting the website and completing a purchase. The purpose of this presentation is to demonstrate the planning and implementation of the consumer touch-point strategy. Firstly, this PPT covers the planning stage, including the need to identify and improve current customer touchpoints with its benefits. The PowerPoint showcases a detailed implementation process with steps such as identifying, mapping, improving, and tracking various digital touchpoints. The PPT slides cover identifying and optimizing major digital touchpoints such as online advertisement, digital marketing content, user-generated content UGC, social media, company website, loyalty programs, thank you emails, customer support, and peer referrals. Get to know more by downloading our 100 percent editable and customizable template, which is also compatible with google slides. Book a free demo with us now.
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PowerPoint presentation slides
Deliver an informational PPT on various topics by using this Identifying And Optimizing Customer Touchpoints Powerpoint Presentation Slides. This deck focuses and implements best industry practices, thus providing a birds-eye view of the topic. Encompassed with fifty eight slides, designed using high-quality visuals and graphics, this deck is a complete package to use and download. All the slides offered in this deck are subjective to innumerable alterations, thus making you a pro at delivering and educating. You can modify the color of the graphics, background, or anything else as per your needs and requirements. It suits every business vertical because of its adaptable layout.
Content of this Powerpoint Presentation
Slide 1: This slide introduces Identifying and Optimizing Customer Touchpoints. State your company name and begin.
Slide 2: This slide states Agenda of the presentation.
Slide 3: This slide shows Table of Content for the presentation.
Slide 4: This slide depicts title for two topics that are to be covered next in the template.
Slide 5: This slide covers the requirements of consumer touchpoint optimization.
Slide 6: This slide covers the major importance of understanding and improving consumer touchpoints.
Slide 7: This slide depicts title for ten topics that are to be covered next in the template.
Slide 8: This slide covers the benefit of using digital advertisements for customer interaction.
Slide 9: This slide covers the benefit of using online content marketing for customer communication.
Slide 10: This slide covers the benefit of using customer-generated data for improved client involvement.
Slide 11: This slide covers the benefit of using online reviews for improved customer trust.
Slide 12: This slide covers the benefit of using social media for increased customer reach.
Slide 13: This slide covers the benefit of using the company website for customer interaction.
Slide 14: This slide covers the benefit of using consumer loyalty programs for better customer insights.
Slide 15: This slide covers the benefit of sending thank you emails for building an emotional connection with consumers.
Slide 16: This slide covers the advantages of using customer care services for better conversions.
Slide 17: This slide covers the advantages of implementing referral programs for increasing customer engagement.
Slide 18: This slide depicts title for four topics that are to be covered next in the template.
Slide 19: This slide covers the requirements for mapping the consumer touchpoints throughout the customer lifecycle.
Slide 20: This slide covers different consumer touchpoints throughout client’s journey.
Slide 21: This slide covers the steps for mapping the consumer journey.
Slide 22: This slide covers a consumer touchpoint map for the online client journey.
Slide 23: This slide depicts title for seven topics that are to be covered next in the template.
Slide 24: This slide cover strategies for improving online ads for effective customer interaction.
Slide 25: This slide covers strategies for improving online content for increasing brand visibility.
Slide 26: This slide covers various strategies for improving social media performance.
Slide 27: This slide covers strategies for improving company website performance such as page load speed, mobile-first approach, and technical SEO.
Slide 28: This slide covers strategies for delivering effective loyalty programs such as gamification, omnichannel, use of artificial intelligence(AI) and big data.
Slide 29: This slide covers various strategies for improving the customer care system.
Slide 30: This slide cover strategies for optimizing referral programs such as contests or giveaways, social gifting, and discounts.
Slide 31: This slide depicts title for six topics that are to be covered next in the template.
Slide 32: This slide covers the digital camping effectiveness tracking sheet.
Slide 33: This slide covers the KPI dashboard for measuring digital campaign results.
Slide 34: This slide covers KPIs for measuring posted content performance.
Slide 35: This slide covers the KPI dashboard for analyzing online content.
Slide 36: This slide covers the social media audit which showcases the performance grade of presence on Facebook, Instagram, Twitter, etc.
Slide 37: This slide covers the KPI dashboard for analyzing social media channels.
Slide 38: This slide depicts title for nine topics that are to be covered next in the template.
Slide 39: This slide covers the website conversate rate based on page type, page view, conversion rate, and average session duration with a key takeaway section.
Slide 40: This slide covers the KPI dashboard for analyzing the company website.
Slide 41: This slide covers the customer care department audit results.
Slide 42: This slide covers the KPI dashboard for analyzing the performance of client support department.
Slide 43: This slide covers the referral campaign results tracking sheet.
Slide 44: This slide covers the KPI dashboard for analyzing referral campaign results.
Slide 45: This slide covers a loyalty lever balanced scorecard for measuring loyalty program success.
Slide 46: This slide covers the KPI dashboard for analyzing customer loyalty campaign results.
Slide 47: This slide covers a touchpoint dashboard with different customer journey stages.
Slide 48: This slide contains all the icons used in this presentation.
Slide 49: This slide is titled as Additional Slides for moving forward.
Slide 50: This slide describes Line chart with two products comparison.
Slide 51: This is a Comparison slide to state comparison between commodities, entities etc.
Slide 52: This slide displays Mind Map with related imagery.
Slide 53: This slide showcases Magnifying Glass to highlight information, specifications etc
Slide 54: This slide shows Post It Notes. Post your important notes here.
Slide 55: This is a Timeline slide. Show data related to time intervals here.
Slide 56: This slide presents Bar chart with two products comparison.
Slide 57: This is Our Goal slide. State your firm's goals here.
Slide 58: This is a Thank You slide with address, contact numbers and email address.
Identifying And Optimizing Customer Touchpoints Powerpoint Presentation Slides with all 63 slides:
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