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Evaluate Performance By Monitoring Call Center Kpis Bpo Performance Improvement Action Plan

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This slide highlights call center key performance indicators which can be used to evaluate organization and employee performance which includes service level, response time, abandonment rate, quality monitoring scores, customer satisfaction and first call resolution. Introducing Evaluate Performance By Monitoring Call Center Kpis Bpo Performance Improvement Action Plan to increase your presentation threshold. Encompassed with six stages, this template is a great option to educate and entice your audience. Dispence information on Service Level, Response Time, Abandonment Rate, using this template. Grab it now to reap its full benefits.

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    by Cornell Hamilton

    Perfect template with attractive color combination.
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    by Dannie Washington

    The best and engaging collection of PPTs I’ve seen so far. Great work!

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