category-banner

Deploying ITSM Ticketing Tools To Optimize Service Desk Operations Powerpoint Presentation Slides

Rating:
90%

You must be logged in to download this presentation.

or

Favourites Favourites

PowerPoint presentation slides

Deliver an informational PPT on various topics by using this Deploying ITSM Ticketing Tools To Optimize Service Desk Operations Powerpoint Presentation Slides. This deck focuses and implements best industry practices, thus providing a birds-eye view of the topic. Encompassed with seventy four slides, designed using high-quality visuals and graphics, this deck is a complete package to use and download. All the slides offered in this deck are subjective to innumerable alterations, thus making you a pro at delivering and educating. You can modify the color of the graphics, background, or anything else as per your needs and requirements. It suits every business vertical because of its adaptable layout.

People who downloaded this PowerPoint presentation also viewed the following :

Content of this Powerpoint Presentation

Slide 1: This slide introduces Deploying ITSM Ticketing Tools to Optimize Service Desk Operations. State your company name and begin.
Slide 2: This slide states Agenda of the presentation.
Slide 3: This slide shows Table of Content for the presentation.
Slide 4: This slide highlights title for topics that are to be covered next in the template.
Slide 5: This slide presents Global statistics highlighting service desk scenario.
Slide 6: This slide displays Statistics highlighting key priorities of service desk professionals.
Slide 7: This slide represents IT service desk best practices.
Slide 8: This slide highlights title for topics that are to be covered next in the template.
Slide 9: This slide showcases Gap analysis showing present service desk scenario.
Slide 10: This slide shows Process flow of service desk management.
Slide 11: This slide presents Organizational framework for handling service desks.
Slide 12: This slide displays Comparison of traditional and intelligent service desks.
Slide 13: This slide highlights title for topics that are to be covered next in the template.
Slide 14: This slide represents Planning and defining key tasks of service desk.
Slide 15: This slide showcases Service desk automation deployment timeline.
Slide 16: This slide shows Service desk knowledge management process flow.
Slide 17: This slide presents Service desk knowledge management methods.
Slide 18: This slide displays Running service desk in hybrid and remote scenarios.
Slide 19: This slide highlights title for topics that are to be covered next in the template.
Slide 20: This slide represents Service desk incident management flowchart.
Slide 21: This slide showcases Service desk incident management framework.
Slide 22: This slide shows Incident request tracking flowchart.
Slide 23: This slide presents Incident request closure management flowchart.
Slide 24: This slide highlights title for topics that are to be covered next in the template.
Slide 25: This slide displays IT service desk ticket management process flow.
Slide 26: This slide represents Action plan to handle numerous types of service desk tickets.
Slide 27: This slide showcases Improving key service desk areas for enhanced customer satisfaction.
Slide 28: This slide shows Enhancing operations of managed service providers.
Slide 29: This slide depicts strategies to optimize information technology (IT) service requests.
Slide 30: This slide presents Tracking and assigning service desk tickets.
Slide 31: This slide displays Reviewing quality of agent ticket resolution.
Slide 32: This slide represents Ticket prioritization matrix with impact assessment.
Slide 33: This slide highlights title for topics that are to be covered next in the template.
Slide 34: This slide showcases Service requests ticket escalation plan.
Slide 35: This slide shows Service requests notification escalation plan.
Slide 36: This slide presents Service requests resolution and response plan.
Slide 37: This slide displays Thresholds for multiple types of service requests.
Slide 38: This slide represents Service level objectives escalation matrix.
Slide 39: This slide highlights title for topics that are to be covered next in the template.
Slide 40: This slide showcases Self service portal implementation plan.
Slide 41: This slide shows Functionalities required in IT self service portal.
Slide 42: This slide presents Self service portal software deployment and selection.
Slide 43: This slide displays Self service portal integration workflow.
Slide 44: This slide highlights title for topics that are to be covered next in the template.
Slide 45: This slide represents Pre deployment audit checklist for service desk tool.
Slide 46: This slide showcases Impact of service desk tool on key operations.
Slide 47: This slide highlights title for topics that are to be covered next in the template.
Slide 48: This slide shows Key steps for improving service desk customer experience.
Slide 49: This slide presents Techniques to improve customer experience management.
Slide 50: This slide highlights title for topics that are to be covered next in the template.
Slide 51: This slide displays Key roles and responsibilities of service desk department.
Slide 52: This is another slide continuing Key roles and responsibilities of service desk department.
Slide 53: This slide represents Training program for service desk teams.
Slide 54: This slide showcases Service desk team communication plan.
Slide 55: This slide shows RACI matrix of service desk team.
Slide 56: This slide highlights title for topics that are to be covered next in the template.
Slide 57: This slide presents Measuring overall costs for remodeling service desk.
Slide 58: This slide displays Selecting suitable solution for service desk management.
Slide 59: This slide highlights title for topics that are to be covered next in the template.
Slide 60: This slide represents Analyzing positive impact on key service desk operations.
Slide 61: This slide showcases Realizing impact on our key stakeholders.
Slide 62: This slide highlights title for topics that are to be covered next in the template.
Slide 63: This slide shows Service desk dashboard for monitoring IT infrastructure.
Slide 64: This slide presents ITSM ticketing tool dashboard with activity status.
Slide 65: This slide displays Dashboard highlighting CRM ticketing tool operations.
Slide 66: This slide contains all the icons used in this presentation.
Slide 67: This slide is titled as Additional Slides for moving forward.
Slide 68: This is Our Target slide. State your targets here.
Slide 69: This slide depicts Venn diagram with text boxes.
Slide 70: This is a Location slide with maps to show data related with different locations.
Slide 71: This slide showcases Magnifying Glass to highlight information, specifications etc
Slide 72: This slide provides Clustered Column chart with two products comparison.
Slide 73: This slide contains Puzzle with related icons and text.
Slide 74: This is a Thank You slide with address, contact numbers and email address.

Ratings and Reviews

90% of 100
Write a review
Most Relevant Reviews

2 Item(s)

per page:
  1. 100%

    by Cruz Hayes

    Their designing team is so expert in making tailored templates. They craft the exact thing I have in my mind…..really happy.
  2. 80%

    by Joe Thomas

    Like always a great experience with you guys. Always there on the drop of hat to help.

2 Item(s)

per page: