Call center quality scorecard powerpoint presentation slides
Scorecards are a strategic planning and management system used to align organizational tasks to their vision statement. Here is a professionally designed Call Center Quality Checking Scorecard that is a helpful tool to track customer service and agent performance. Furthermore, it allows you to objectively examine agents' strengths and weaknesses to see which areas require further development. The template offers worksheets to measure open deviations, daily service levels, etc., which multiple organizations can use. Furthermore, the PPT comes with a dashboard for assessing customer satisfaction and average issue resolution time. Our PowerPoint Presentation includes slides that call centers can use to track vital information, incoming calls, compliance risk, support representative quality, etc. Lastly, this template helps service support centers monitor Sales Team Targets, Calls Volume, First Call Resolution FCR, and Average Speed of Answer ASR. Book a free demo with our research and design team and customize this 100 percent editable scorecard template based on your specific business needs. Get access now.
Scorecards are a strategic planning and management system used to align organizational tasks to their vision statement. Her..
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PowerPoint presentation slides
This complete deck covers various topics and highlights important concepts. It has PPT slides which cater to your business needs. This complete deck presentation emphasizes Call Center Quality Scorecard Powerpoint Powerpoint Presentation and has templates with professional background images and relevant content. This deck consists of total of twenty slides. Our designers have created customizable templates, keeping your convenience in mind. You can edit the color, text and font size with ease. Not just this, you can also add or delete the content if needed. Get access to this fully editable complete presentation by clicking the download button below.
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Content of this Powerpoint Presentation
Slide 1: This slide displays title i.e. 'Call Center Quality Scorecard'.
Slide 2: This slide introduces Pharma Call Center Quality Balanced Scorecard. State Your Company Name and begin.
Slide 3: This slide shows Call Center Quality Scorecard with Customer Satisfaction.
Slide 4: This slide presents Call Center Quality Scorecard with Customer Level.
Slide 5: This slide shows Call Center Agent Quality Scorecard with Vital Information.
Slide 6: This slide displays Call Center Agent Quality Scorecard with Compliance Risk.
Slide 7: This slide represents Call Center Sales Agent Quality Scorecard with Targets.
Slide 8: This slide shows Call Center Status Quality Scorecard with Service Level.
Slide 9: This slide presents Call Center Yearly Quality Scorecard with ASA and FCR.
Slide 10: This slide is titled as Additional Slides for moving forward.
Slide 11: This slide displays Icons for Call Center Quality Scorecard.
Slide 12: This slide represents 30 60 90 Days Plan with text boxes.
Slide 13: This slide shows Roadmap with additional textboxes.
Slide 14: This is a Financial slide. Show your finance related stuff here.
Slide 15: This is a Timeline slide. Show data related to time intervals here.
Slide 16: This slide displays Venn diagram with text boxes.
Slide 17: This slide represents Post It Notes. Post your important notes here.
Slide 18: This is a Comparison slide to state comparison between commodities, entities etc.
Slide 19: This slide displays Bar chart with three products comparison.
Slide 20: This slide shows Pie Chart with data in percentage.
Slide 21: This is a Thank You slide with address, contact numbers and email address.
Call center quality scorecard powerpoint presentation slides with all 21 slides:
Use our Call Center Quality Scorecard Powerpoint Presentation Slides to effectively help you save your valuable time. They are readymade to fit into any presentation structure.
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Visually stunning presentation, love the content.
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Visually stunning presentation, love the content.
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Editable templates with innovative design and color combination.
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Very unique, user-friendly presentation interface.
