Call Center Kpi Dashboard For Quality Assurance
This slide showcases review sheet that can help call center to review the performance of customer service agents and take actions to improve the call quality. Its key components are call handling skills, problem solving skills and closure of call. This slide showcases KPI dashboard that can help organization to identify top performing agents and improve call center quality. Its key components are average response time, first call resolution, abandonment rate, average transfer rate and average hold time.
This slide showcases review sheet that can help call center to review the performance of customer service agents and take a..
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This slide showcases review sheet that can help call center to review the performance of customer service agents and take actions to improve the call quality. Its key components are call handling skills, problem solving skills and closure of call. This slide showcases KPI dashboard that can help organization to identify top performing agents and improve call center quality. Its key components are average response time, first call resolution, abandonment rate, average transfer rate and average hold time. Introducing our Call Center Kpi Dashboard For Quality Assurance set of slides. The topics discussed in these slides are Call Center Kpi Dashboard For Quality Assurance. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.
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A fantastic collection of templates. I'll likely use this as my go-to resource for future templates and support.
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Fantastic collection. Loved how we can personalize these templates as per the requirements.
