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External erp integration with salesforce crm

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Presenting this set of slides with name External ERP Integration With Salesforce CRM. The topics discussed in these slides are Planning, Integration, Processes. This is a completely editable PowerPoint presentation and is available for immediate download. Download now and impress your audience.

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Content of this Powerpoint Presentation

Description:

The image depicts a PowerPoint slide outlining the integration of an external Enterprise Resource Planning (ERP) system with Salesforce CRM. The slide is structured to showcase the synergy between cloud or on-premises ERP solutions and Salesforce's platform, emphasizing the workflow and common back-office processes that can be optimized through integration.

The slide is divided into four main sections:

1. Cloud or on-premises enterprise resource planning solution: 

This section is likely meant to detail the ERP system's features, including supply chain management, order fulfillment, and product and price book management.

2. Salesforce platform: 

It illustrates how the Salesforce platform can be used, mentioning standard and custom objects like accounts and contacts, and possibly custom applications using Einstein AI.

3. Common Back Office processes: 

This part of the slide refers to shared back-office processes between the ERP and Salesforce, such as product pricing and quoting, order management, financial data visualization, and analytics.

4. Integration: 

This final section probably highlights the technical aspects of integration, such as API gateways and the workflow between the two systems.

Use Cases:

The slide can be utilized across various industries for presentations on digital transformation and system integration:

1. Retail:

Use: Streamlining inventory and customer relationship management.

Presenter: Systems Integration Manager.

Audience: Management, IT staff.

2. Manufacturing:

Use: Integrating supply chain data with customer service insights.

Presenter: Operations Director.

Audience: Supply chain managers, sales team.

3. Technology:

Use: Demonstrating the integration of software solutions for enhanced customer management.

Presenter: CRM Consultant.

Audience: Tech support, sales force.

4. Healthcare:

Use: Connecting patient management systems with CRM for better patient engagement.

Presenter: Healthcare IT Specialist.

Audience: Hospital administrators, care coordinators.

5. Finance:

Use: Integrating financial planning resources with customer data for personalized services.

Presenter: Financial Systems Analyst.

Audience: Financial advisors, customer service reps.

6. Education:

Use: Merging student information systems with CRM for recruitment and retention efforts.

Presenter: Admissions Director.

Audience: Admissions staff, marketing team.

7. Telecommunications:

Use: Synchronizing network management systems with CRM to improve customer service.

Presenter: Network Operations Manager.

Audience: Customer service agents, network engineers.

 

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