Call Center Improvement Strategies Powerpoint Presentation Slides
A call center is a centralized department that manages inbound and outbound calls from potential customers. Check out our professionally designed Call Center Improvement Strategies PowerPoint presentation. Firstly, It covers the company background information overview, geographical presence, organizational structure, and journey roadmap from 2008 to 2021. The deck also includes the solutions offered by the BPO company with inbound and outbound call volume rates. Furthermore, this Call Center Business Plan PPT includes the problems faced by the BPO center and its impact on the company. It also mentions the recent technological improvements in the industry and the strategies, including telephone etiquette for support agents and dealing with unsatisfied customers. Additionally, our performance management module includes the wrong and right approach to handling customers and Strategies for customer complaints and faults. It also mentions how to improve business processes with IT services, including IT services for BPO and training programs for call center agents. At last, the template highlights the improvement plans expected growth, including call center key performance indicators and dashboards. Download this 100 percent editable presentation and get access to our highly researched and skillfully designed product.
A call center is a centralized department that manages inbound and outbound calls from potential customers. Check out our p..
-
- Google Slides is a new FREE Presentation software from Google.
- All our content is 100% compatible with Google Slides.
- Just download our designs, and upload them to Google Slides and they will work automatically.
- Amaze your audience with SlideTeam and Google Slides.
-
Want Changes to This PPT Slide? Check out our Presentation Design Services
-
- WideScreen Aspect ratio is becoming a very popular format. When you download this product, the downloaded ZIP will contain this product in both standard and widescreen format.
-
- Some older products that we have may only be in standard format, but they can easily be converted to widescreen.
- To do this, please open the SlideTeam product in Powerpoint, and go to
- Design ( On the top bar) -> Page Setup -> and select "On-screen Show (16:9)” in the drop down for "Slides Sized for".
- The slide or theme will change to widescreen, and all graphics will adjust automatically. You can similarly convert our content to any other desired screen aspect ratio.
Compatible With Google Slides
Get This In WideScreen
You must be logged in to download this presentation.
Do you want to remove this product from your favourites?
PowerPoint presentation slides
Enthrall your audience with this Call Center Improvement Strategies Powerpoint Presentation Slides. Increase your presentation threshold by deploying this well-crafted template. It acts as a great communication tool due to its well-researched content. It also contains stylized icons, graphics, visuals etc, which make it an immediate attention-grabber. Comprising fifty six slides, this complete deck is all you need to get noticed. All the slides and their content can be altered to suit your unique business setting. Not only that, other components and graphics can also be modified to add personal touches to this prefabricated set.
People who downloaded this PowerPoint presentation also viewed the following :
Content of this Powerpoint Presentation
Slide 1: This slide introduces Call Center Improvement Strategies. State your company name and begin.
Slide 2: This slide states Agenda of the presentation.
Slide 3: This slide shows Table of Content for the presentation.
Slide 4: This slide highlights title for topics that are to be covered next in the template.
Slide 5: This slide presents Company background information overview.
Slide 6: This slide displays Company call centers around the world.
Slide 7: This slide represents BPO call center organizational structure.
Slide 8: This slide showcases Company journey roadmap from 2008 to 2021.
Slide 9: This slide highlights title for topics that are to be covered next in the template.
Slide 10: This slide shows Business process outsourcing industry focused solutions.
Slide 11: This slide presents Inbound and outbound calls volume at customer care centers.
Slide 12: This slide highlights title for topics that are to be covered next in the template.
Slide 13: This slide displays Common customer care call center problems.
Slide 14: This is another slide continuing Common customer care call center problems.
Slide 15: This slide presents Impact of poor customer support at call center.
Slide 16: This slide highlights title for topics that are to be covered next in the template.
Slide 17: This slide represents Companies shift towards innovative technologies.
Slide 18: This slide highlights title for topics that are to be covered next in the template.
Slide 19: This slide showcases Call center telephone etiquette for support agents.
Slide 20: This slide shows Communicating and dealing with unsatisfied customer.
Slide 21: This slide highlights title for topics that are to be covered next in the template.
Slide 22: This slide presents Wrong and right approach for customer service response.
Slide 23: This slide displays Right channel strategy for customer complaint and faults.
Slide 24: This slide highlights title for topics that are to be covered next in the template.
Slide 25: This slide represents Transfer customers calls by complaint type.
Slide 26: This slide showcases Customer complaints expected time for resolution.
Slide 27: This slide highlights title for topics that are to be covered next in the template.
Slide 28: This slide shows IT services for business process outsourcing services optimization.
Slide 29: This slide presents Additional feature required to streamline call center process.
Slide 30: This slide displays Important aspects for effective QA at call centers.
Slide 31: This slide represents Improve service delivery with people process and technology.
Slide 32: This slide highlights title for topics that are to be covered next in the template.
Slide 33: This slide showcases Strategies to remove obstacles and building productive team.
Slide 34: This slide shows Strategies to overcome low employee morale.
Slide 35: This slide highlights title for topics that are to be covered next in the template.
Slide 36: This slide presents Training program for BPO call center agents.
Slide 37: This slide highlights title for topics that are to be covered next in the template.
Slide 38: This slide displays Evaluate performance by monitoring call center kpi’s.
Slide 39: This slide highlights title for topics that are to be covered next in the template.
Slide 40: This slide represents Projected company growth rate highlighting revenue and operating income.
Slide 41: This slide showcases Expected outcome from call center improvement action plan.
Slide 42: This slide highlights title for topics that are to be covered next in the template.
Slide 43: This slide shows Call center action plan dashboard highlighting average answer time with total resolutions.
Slide 44: This slide presents Call center action plan dashboard highlighting agent performance with satisfaction score.
Slide 45: This slide contains all the icons used in this presentation.
Slide 46: This slide is titled as Additional Slides for moving forward.
Slide 47: This slide provides 30 60 90 Days Plan with text boxes.
Slide 48: This is Our Mission slide with related imagery and text.
Slide 49: This slide contains Puzzle with related icons and text.
Slide 50: This slide depicts Venn diagram with text boxes.
Slide 51: This slide shows Post It Notes. Post your important notes here.
Slide 52: This is Our Team slide with names and designation.
Slide 53: This slide shows SWOT describing- Strength, Weakness, Opportunity, and Threat.
Slide 54: This is a Financial slide. Show your finance related stuff here.
Slide 55: This slide shows Circular Diagram with additional textboxes.
Slide 56: This is a Thank You slide with address, contact numbers and email address.
Call Center Improvement Strategies Powerpoint Presentation Slides with all 61 slides:
Use our Call Center Improvement Strategies Powerpoint Presentation Slides to effectively help you save your valuable time. They are readymade to fit into any presentation structure.
-
Thank you for offering such helpful pre-designed templates. They are really beneficial to me in my job.
-
Incredibly beautiful designs that will help you get noticed! These eye-catching templates are perfect for corporate presentations that can be altered to fit any occasion or taste.
