Digital Transformation Of Help Desk Management Powerpoint Presentation Slides

Slide 1: This slide introduces Digital Transformation of Help Desk Management. State your company name and begin.
Slide 2: This slide states Agenda of the presentation.
Slide 3: This slide shows Table of Content for the presentation.
Slide 4: This is another slide continuing Table of Content for the presentation.
Slide 5: This slide highlights title for topics that are to be covered next in the template.
Slide 6: This slide presents Global statistics highlighting service desk scenario.
Slide 7: This slide displays Statistics highlighting key priorities of service desk professionals.
Slide 8: This slide represents IT service desk best practices.
Slide 9: This slide highlights title for topics that are to be covered next in the template.
Slide 10: This slide showcases Gap analysis showing present service desk scenario.
Slide 11: This slide shows Process flow of service desk management.
Slide 12: This slide presents Organizational framework for handling service desks.
Slide 13: This slide displays Comparison of traditional and intelligent service desks.
Slide 14: This slide highlights title for topics that are to be covered next in the template.
Slide 15: This slide represents Planning and defining key tasks of service desk.
Slide 16: This slide showcases Service desk automation deployment timeline.
Slide 17: This slide shows Service desk knowledge management process flow.
Slide 18: This slide presents Service desk knowledge management methods.
Slide 19: This slide displays Running service desk in hybrid and remote scenarios.
Slide 20: This slide highlights title for topics that are to be covered next in the template.
Slide 21: This slide represents Service desk incident management flowchart.
Slide 22: This slide showcases Service desk incident management framework.
Slide 23: This slide shows Incident request tracking flowchart.
Slide 24: This slide presents Incident request closure management flowchart.
Slide 25: This slide highlights title for topics that are to be covered next in the template.
Slide 26: This slide displays IT service desk ticket management process flow.
Slide 27: This slide represents Action plan to handle numerous types of service desk tickets.
Slide 28: This slide showcases Improving key service desk areas for enhanced customer satisfaction.
Slide 29: This slide shows Enhancing operations of managed service providers.
Slide 30: This slide depicts strategies to optimize information technology (IT) service requests.
Slide 31: This slide presents Tracking and assigning service desk tickets.
Slide 32: This slide displays Reviewing quality of agent ticket resolution.
Slide 33: This slide represents Ticket prioritization matrix with impact assessment.
Slide 34: This slide highlights title for topics that are to be covered next in the template.
Slide 35: This slide showcases Service requests ticket escalation plan.
Slide 36: This slide shows Service requests notification escalation plan.
Slide 37: This slide presents Service requests resolution and response plan.
Slide 38: This slide displays Thresholds for multiple types of service requests.
Slide 39: This slide represents Service level objectives escalation matrix.
Slide 40: This slide highlights title for topics that are to be covered next in the template.
Slide 41: This slide showcases Self service portal implementation plan.
Slide 42: This slide shows Functionalities required in IT self service portal.
Slide 43: This slide presents Self service portal software deployment and selection.
Slide 44: This slide displays Self service portal integration workflow.
Slide 45: This slide highlights title for topics that are to be covered next in the template.
Slide 46: This slide represents Pre deployment audit checklist for service desk tool.
Slide 47: This slide showcases Impact of service desk tool on key operations.
Slide 48: This slide highlights title for topics that are to be covered next in the template.
Slide 49: This slide shows Key steps for improving service desk customer experience.
Slide 50: This slide presents Techniques to improve customer experience management.
Slide 51: This slide highlights title for topics that are to be covered next in the template.
Slide 52: This slide displays Key roles and responsibilities of service desk department.
Slide 53: This is another slide continuing Key roles and responsibilities of service desk department.
Slide 54: This slide represents Training program for service desk teams.
Slide 55: This slide showcases Service desk team communication plan.
Slide 56: This slide shows RACI matrix of service desk team.
Slide 57: This slide highlights title for topics that are to be covered next in the template.
Slide 58: This slide presents Measuring overall costs for remodeling service desk.
Slide 59: This slide displays Selecting suitable solution for service desk management.
Slide 60: This slide highlights title for topics that are to be covered next in the template.
Slide 61: This slide represents Analyzing positive impact on key service desk operations.
Slide 62: This slide showcases Realizing impact on our key stakeholders.
Slide 63: This slide highlights title for topics that are to be covered next in the template.
Slide 64: This slide shows Service desk dashboard for monitoring IT infrastructure.
Slide 65: This slide presents ITSM ticketing tool dashboard with activity status.
Slide 66: This slide displays Dashboard highlighting CRM ticketing tool operations.
Slide 67: This slide contains all the icons used in this presentation.
Slide 68: This slide is titled as Additional Slides for moving forward.
Slide 69: This slide contains Puzzle with related icons and text.
Slide 70: This is a Comparison slide to state comparison between commodities, entities etc.
Slide 71: This slide presents Bar chart with two products comparison.
Slide 72: This slide depicts Venn diagram with text boxes.
Slide 73: This is an Idea Generation slide to state a new idea or highlight information, specifications etc.
Slide 74: This is a Thank You slide with address, contact numbers and email address.