End User Journey Mapping Powerpoint Presentation Slides

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This aptly crafted editable PPT deck contains thirty-seven slides. Our topic-specific End User Journey Mapping Powerpoint Presentation Slides presentation deck helps devise the topic with a clear approach. We offer a wide range of custom made slides with all sorts of relevant charts and graphs, overviews, topics subtopics templates, and analysis templates. Speculate, discuss, design or demonstrate all the underlying aspects with zero difficulty. Add this PPT into common images or document formats like JPEG and PDF. The PPT also supports the standard (4:3) and widescreen (16:9) sizes. You can present it individually or as a team working in any company organization.

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Content of this Powerpoint Presentation


Slide 1: This slide introduces the End User Journey Mapping. Add Your Company Name to begin.
Slide 2: This slide shows the Customer Journey Mapping Outline- Understanding Customer Mapping Purpose, Objectives, Needs, Feelings & Barriers of Customer Journey Mapping, Key Statistics of Customer Mapping Journey, Elements of Customer Journey mapping, Customer Journey Mapping Steps, Information Required in each stage of Customer Journey, Customer Mapping Journey Cycle, Customer Journey analysis at each stage, Customer Journey Layers, Channels in each stage of journey, Customer Journey Map Table, Customer Journey Mapping Templates, Capturing Customer Perception based on their Experience, Illustrating Customers Journey across Multiple Touchpoints, Incorporate Performance Indicators, Optimize Stakeholders’ understanding, Engagement, &Decision-Making based on the Journey map Story, Customer Journey detailed Process, Customer Journey Map Example Slide, Customer Journey Mapping Tools, Customer Satisfaction Metrics.
Slide 3: This slide unveils the Understanding Customer Mapping Purpose- Project Scoping Meeting, Create the Company View, Customer Listening & Learning, Review Current State, Ideate Future State.
Slide 4: This slide unveils the Objectives, Needs, Feelings & Barriers of Customer Journey Mapping.
Slide 5: This slide represents the Key Statistics of Customer Mapping Journey.
Slide 6: This slide represents the Elements of Customer Journey mapping such as- Actions, Thoughts and Feelings.
Slide 7: This slide represents the Customer Journey Mapping Steps like- Planning, Map Creation, Data Gathering, Identify & Analyze key findings & Actionable Insights, Investigate Issue & Opportunities, Present your findings & plan for continuous Improvement.
Slide 8: This slide showcases the Information Required in each stage of Customer Journey.
Slide 9: This slide showcases the Customer Mapping Journey Cycle- Moment of Purchase, Need Generation, Initial Consideration, Engagement, Evaluation, Delivery/ Installation, Usage.
Slide 10: This slide portrays the Customer Journey Analysis at each stage.
Slide 11: This slide portrays the Customer Journey Layers like- Awareness, Consideration, Acquisition, Service.
Slide 12: This slide unveils the Channels in each stage of Journey.
Slide 13: This slide unveils the Customer Journey Map Table.
Slide 14: This slide unveils the Customer Journey Across Various Touchpoints.
Slide 15: This slide presents the Customer Journey Mapping Template.
Slide 16: This slide presents the Customer Journey Mapping Template.
Slide 17: This slide shows Capturing Customer Perception based on their Experience like Terrible Experience, Poor Experience, Generic Experience, etc.
Slide 18: This slide shows Illustrating Customers Journey Across Multiple Touchpoints.
Slide 19: This slide depicts the Incorporate Performance Indicators.
Slide 20: This slide depicts the Optimize Stakeholders’ Understanding, Engagement, and Decision-making Based on the Journey Map Story.
Slide 21: This slide depicts the Customer Journey Detailed Process that consists of- Attract & Welcome, Select, Wait, Feedback & Exit, Wrap-Up, Serve.
Slide 22: This slide presents the Customer Journey Map Example Slide.
Slide 23: This slide presents the Customer Journey Mapping Tools.
Slide 24: This slide reveals the Customer Satisfaction Metrics- Average Reply Time, Replies Per Ticket, Average First Reply Time, Average Handle Time.
Slide 25: This is a coffee break slide that shows that work will be resumed after 15 minutes.
Slide 26: This templates contains an End User Journey Mapping Icons Slide.
Slide 27: This slide is named as Additional Slides for moving forward.
Slide 28: This slide contains an editable Line Chart showing the growth of two products.
Slide 29: This slide contains a customizable Clustered Bar graph that depicts the market share of products.
Slide 30: This slide reveals Our Mission.
Slide 31: This slide reveals the names and designation of Our Team members.
Slide 32: This slide shows the Financial information.
Slide 33: This slide presents a Comparison of male and female users.
Slide 34: This slide contains Venn diagrams.
Slide 35: This slide contains a Quote by Roald Dahl.
Slide 36: This slide shows the Idea Generation.
Slide 37: This is a Thank You slide consisting of Address, contact number and email address.

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