Incident and problem management process powerpoint presentation slides
Escalation is a systematic procedure for bringing a problem to the attention of a higher authority, as described by the projects escalation mechanism. Check out our professionally designed template on Incident and Problem Management processes. We have focused on the current state analysis of the company where the company is running on costs and project delays, challenges faced by project management, and issues faced by the manager have been discussed. We have outlined the escalation team structure and their roles. Furthermore, we have covered the various types of escalation, such as hierarchical and functional. The main focus of this PowerPoint template is on the escalation approach wherein we have worked on process flowchart, identification, validation, analysis, tracking and reporting, etc. The implementation plan, impact of the escalation project, and various dashboards are covered in this module. Understanding how to use escalation techniques correctly is crucial for project managers. Escalation should be viewed as a professional activity carried out in a timely and efficient manner. Customize this 100 percent editable template now.
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This complete presentation has PPT slides on wide range of topics highlighting the core areas of your business needs. It has professionally designed templates with relevant visuals and subject driven content. This presentation deck has total of fifty seven slides. Get access to the customizable templates. Our designers have created editable templates for your convenience. You can edit the color, text and font size as per your need. You can add or delete the content if required. You are just a click to away to have this ready-made presentation. Click the download button now.
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Content of this Powerpoint Presentation
Slide 1: This slide introduces Incident and Problem Management Process. State Your Company Name and begin.
Slide 2: This slide shows Agenda of Incident and Problem Management Process.
Slide 3: This slide presents Table of Contents for Incident and Problem Management Process.
Slide 4: This slide displays title for topics that are to be covered next in the template.
Slide 5: This slide represents delay and over run project costs graph wherein the number of projects has been monitored.
Slide 6: This slide showcases current challenges faced by the organization such as micromanagement, failure in project scope, etc.
Slide 7: This slide shows issues faced by project manager such as late shipments from suppliers, equipment malfunctions, etc.
Slide 8: This slide presents title for topics that are to be covered next in the template.
Slide 9: This slide displays Project management challenges and solutions to tackle them.
Slide 10: This slide represents reasons why it is difficult to escalate the issues such as clash creator, fear of backlash, etc.
Slide 11: This slide showcases title for topics that are to be covered next in the template.
Slide 12: This slide shows project based escalation team management which is created based on hierarchical and functional teams.
Slide 13: This slide presents Participants roles and responsibilities for issue and escalation process.
Slide 14: This slide displays title for topics that are to be covered next in the template.
Slide 15: This slide represents project situations wherein the escalation is needed such as resource conflicts, scope disagreement, etc.
Slide 16: This slide showcases hierarchical escalation along with the hierarchy structure and meaning of such an escalation.
Slide 17: This slide shows functional escalation along with the functional structure and meaning of such an escalation.
Slide 18: This slide presents title for topics that are to be covered next in the template.
Slide 19: This slide displays issue and escalation process flowchart which covers various steps involved in this process.
Slide 20: This slide represents first step of issue escalation process which covers the identification process.
Slide 21: This slide showcases second step of issue and escalation process which covers the project validation and prioritization.
Slide 22: This slide shows third step of issue and escalation process which covers the project RAID analysis.
Slide 23: This slide presents current challenges faced by the organization such as customer churn rate, company’s revenues, etc.
Slide 24: This slide displays fourth step of issue and escalation process which covers the project name, start and finish, etc.
Slide 25: This slide represents fifth step of issue and escalation process which covers the project escalation matrix.
Slide 26: This slide showcases final step of issue and escalation process which covers the project closure report along with the details such as project information, benefits, etc.
Slide 27: This slide shows final step of issue and escalation process which covers the project checklist.
Slide 28: This slide presents title for topics that are to be covered next in the template.
Slide 29: This slide displays weekly risk escalation process implementation process which covers the risk identification, weekly update, etc.
Slide 30: This slide represents Gantt Chart with Project Progress Bar.
Slide 31: This slide showcases title for topics that are to be covered next in the template.
Slide 32: This slide shows Impact of Introducing Project Escalation in Company.
Slide 33: This slide presents Planned and Actual Velocity Project Burndown Chart.
Slide 34: This slide displays title for topics that are to be covered next in the template.
Slide 35: This slide represents Dashboard for Managing Project Issues in the Organization.
Slide 36: This slide showcases project issues wherein focus is on number of reported issues, unresolved issues and issues allocated per resources.
Slide 37: This slide shows Icons for Incident and Problem Management Process.
Slide 38: This slide is titled as Additional Slides for moving forward.
Slide 39: This slide shows Risk Management Escalation Structure.
Slide 40: This slide presents Risk Management Escalation Process.
Slide 41: This slide displays Decision Tree Model to Enable Proper Notification and Escalation Pathways.
Slide 42: This slide represents Path of Issue Resolution
Slide 43: This slide showcases Problem Escalation Matrix
Slide 44: This slide shows Escalation Procedure Work Instruction
Slide 45: This is About Us slide to show company specifications etc.
Slide 46: This slide shows Post It Notes. Post your important notes here.
Slide 47: This is Our Target slide. State your targets here.
Slide 48: This slide shows 30 60 90 Days Plan with text boxes.
Slide 49: This is Our Mission slide with related imagery and text.
Slide 50: This slide shows Roadmap with additional textboxes.
Slide 51: This slide displays Line chart with two products comparison.
Slide 52: This is Our Team slide with names and designation.
Slide 53: This is an Idea Generation slide to state a new idea or highlight information, specifications etc.
Slide 54: This is a Financial slide. Show your finance related stuff here.
Slide 55: This slide shows Venn diagram with text boxes.
Slide 56: This is a Timeline slide. Show data related to time intervals here.
Slide 57: This is a Thank You slide with address, contact numbers and email address.
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