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Strengthening Process Improvement KPI Metrics Dashboard To Measure Automation Performance

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The following slide outlines a comprehensive KPI dashboard which can be used by the organization to measure the automation performance in customer support department. It covers kpis such as customer retention, costs per support, customer satisfaction, etc. Present the topic in a bit more detail with this Strengthening Process Improvement KPI Metrics Dashboard To Measure Automation Performance. Use it as a tool for discussion and navigation on Request Volume Vs Service Level, Customer Satisfaction, Cost Per Support, Customer Retention. This template is free to edit as deemed fit for your organization. Therefore download it now.

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