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Activities For Customer Service Training Edu Ppt

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Presenting Activities for Customer Service Training. Our PowerPoint experts have included all the necessary templates, designs, icons, graphs, and other essential material. This deck is well crafted by extensive research. Slides consist of amazing visuals and appropriate content. These PPT slides can be instantly downloaded with just a click. Compatible with all screen types and monitors. Supports Google Slides. Premium Customer Support is available. Suitable for use by managers, employees, and organizations. These slides are easily customizable. You can edit the color, text, icon, and font size to suit your requirements.

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Content of this Powerpoint Presentation

Slide 1

This slide depicts an activity to assist customer service representatives in understanding the value of customer service.

Slide 2

This slide contains an activity that helps the customer care team know customer service's importance.

Slide 3

This slide depicts an activity to make customer service representatives understand the concept of HEARD technique.

Slide 4

This slide depicts a trainer's activity for customer service training to improve customer care executives listening skills.

Slide 6

This slide covers a role-play activity for the customer service training on handling customers when they violate companies' terms and services.

Slides 7 to 9

These slides contain a case study on handling customer complaints gracefully and diplomatically.

Slide 10

This slide depicts an activity to make customer care executives empathic toward difficult customers.

Slides 11 to 18

These slides contain role-play activities for the customer care team to handle different types of customers.

Slide 19

This slide depicts an activity for customer service training to effectively anticipate customer needs.

Slides 20 to 24

These slides cover a case study of a multinational bank, highlighting the significance of excellent customer service.

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