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30 Best Customer Service PowerPoint Templates For Success in Business

30 Best Customer Service PowerPoint Templates For Success in Business

Malvika Varma

Malvika Varma

author-user
April 23 2020

What makes your organization different? What added value does your organization provide that compels a customer to opt for you instead of your competitors?

 

Eight of every 10 customers will revisit and buy again if your customer service is excellent. Conversely, 90% of customers will leave without warning, if your service is pedestrian.

 

These are facts that most businesses are, tacitly, aware of. The issue that complicates matters is that most business owners are unaware of how to handle this situation even as it hits their bottom line and top line, materially, and has them bleeding losses. This is even as their core product or service might be fairly valuable for the customer.

 

30 Best Customer Service PowerPoint Templates To Download

 

Template 1

 

25 Best Customer Service PowerPoint Templates For Success in BusinessDownload our Comprehensive Customer Service Training Course

 

The solution to this is an investment in customer service, and ultimately, seeing this department evolve into a revenue center, with customers turning into promoters.

 

The first step in this transformational journey starts with the download of our Course titled Comprehensive Training Curriculum on Customer Service. We provide the following benefits to organizations striving for excellence, and ethical profitability with customer service as one of their bedrocks.

 

25 Best Customer Service PowerPoint Templates For Success in BusinessDownload our Comprehensive Customer Service Training Course

 

Here goes the list:

 

  • Well-researched, real-life scenarios to test your customer service team
  • Makes business leaders realize the value of a customer complaint, and prime them into overhauling their customer service department if required
  • Introduce businesses to the Service Recovery Paradox. This refers to the fact that a bad experience paired with the right customer service response can recover customer satisfaction ratings beyond what they originally were.
  • Train your team in executing customer service as part of a marketing strategy
  • Know inside-out the four predominant customer-connect channels. Share the insight that 71% of customers want to be given the ability to handle their issues by themselves.
  • Understand and apply the HEARD service recovery methodology, a concept that Disney has pioneered
  • How and why is it important to transform customer service into customer championing. This involves converting customer satisfaction into retention and pleased customers into active promoters.
  • The seven verbal sins a customer service agent must never commit
  • We illustrate, with an example, how to gracefully handle a customer who is violating your terms of service
  • With service mastered, you will now be ready to create a business proposition, where you can move on to customer engagement. Ultimately, you go on and offer an excellent customer experience
  • Learn that there are six key strategies to boost customer engagement, the new-age ones are content gamification and personalized services
  • We take you through three empirical ways to track customer engagement, which are Purchase Frequency, Average Order Value, and Repeat Purchase Rate
  • In the bonus session, we give you ‘Customer Happiness’ as a benchmark
  • We end with a discussion on Digital Customer Service (DCS) and Customer Service 2.0; both of these concepts will be mainstream soon

 

Template 2

 

Customer Service ExcellenceDownload Customer Service Excellence PowerPoint Presentation

 

Acquire new customers by impressing them with our amazingly designed customer service PowerPoint template. With the assistance of this service excellence model PowerPoint complete deck, an organization can record the client’s feedback for their products and services. This client support PPT layout includes exclusive diagrams and high-quality icons You can showcase the different key features like measuring service quality. You can also incorporate this template to highlight a consistent level of buyer feedback and visibility of service status. With the service excellence model, you can effectively explain the major issues your enterprise takes care of for a good customer experience. 

 

Template 3: Must-have soft skills for the Customer Service Team

 

25 Best Customer Service PowerPoint Templates For Success in BusinessDownload our Comprehensive Customer Service Training Course

 

“It’s not our fault,” no matter how many variations you try, it is next to impossible to say these four words and sound polite. A trained modern customer agent, equipped with all eight soft skills, has thus done well to drop this sentence from his/her vocabulary, forever.

 

Acquiring customer service soft skills for deployment in business, however, is a lifetime of frequent training and retraining.

 

Our Course on Customer Service Soft Skills lets you into the hard secret of acquiring soft skills.

 

Even with most channels of communication going online, the top two soft skills remain clear communication and interpersonal skills. The third skill that we reinforce through multiple exercises in our module is assertiveness. Assertive behavior is about finding a satisfactory solution to a customer’s problem, with a direct and honest approach.

 

To ensure that soft skills make an impression, it is critical that the customer executive is well-versed with the product and its features, and can answer the FAQs with elan.

 

Expanding the role of customer agents further, today’s businesses expect them to have some experience in handling crises too. On the positive side of this spectrum of skills, team-building is also a must-have competency. The future customer service department is not expected to work solo; collaborative teamwork within the business is the way to go.

 

Template 4

 

Customer Service Process FlowDownload Customer Service Process Flow PowerPoint Presentation

 

Highlight the effective and efficient customer service strategies by introducing this client support PowerPoint complete deck. Leave an everlasting impact on the client by incorporating our content-ready customer service PowerPoint template stating the customer service procedure in a detailed manner. Comprising of 16 slides, the organization can showcase the improved KPIs, and flow charts for its valued customers. Download this attractive PowerPoint theme to help your employees in making data-driven decisions and work towards personalizing the user experience.

 

Template 5: Dealing with difficult customers

 

25 Best Customer Service PowerPoint Templates For Success in BusinessDownload our Comprehensive Customer Service Training Course

 

There is nothing more heart-warming than a polite, firm, and knowledgeable customer agent winning over a difficult customer through logic, persuasion, and an attitude of service.

 

The golden rule for difficult customers, however, is to remember that the customer is not always right, but he/she needs to be treated with respect at all times.

Our Course on ‘Dealing with Difficult Customers’ starts with an exercise to let trainees step into the shoes of a difficult customer to see where does the difficulty lie?

 

Difficult customers are divided into five kinds. We list these and the keywords that customer service staff must use to handle these individuals. These are:

 

  1. Aggressive customer (Sorry, then offer a solution)
  2. Indecisive customer (Discounts/free samples)
  3. Complainer (Paying full attention, excellent listening skills)
  4. Impatient customer (Prompt response, quicker resolution)
  5. Know-it-all customer (Sincere compliment on their knowledge)

 

A general mind-map that the trainer is encouraged to internalize in his/her trainees is the Empathy, Control, Advocacy (ECA) approach.

In the seven practical, role-play activities that follow, we discuss scenarios that, inevitably, arise in customer service. The USP of our course is giving excellent sample answers to each of these situations. You may customize these, according to the business you are in.

The goal is to help your business realize its potential, with even the converted ‘difficult’ customer rooting for you.

 

Template 6

 

Customer Care ManagementDownload Customer Care Management PowerPoint Template

 

Reinforce a great service culture in your company by discussing the responsibilities of a customer service team with the help of our pre-designed client care management PowerPoint theme. This customer service PowerPoint template can be included in a company presentation to emphasize the importance of customer satisfaction provided by your enterprise. Recruitment agencies can also download this striking consumer service PPT layout to describe the job responsibilities to the candidates.  

 

Template 7: How to delight a customer

 

30 Best Customer Service PowerPoint Templates For Success in BusinessDownload our Comprehensive Customer Service Training Course

 

Customer service is such a hands-on business discipline that sometimes it can lull management into perceiving it as a cost center than a revenue center. “After all, a non-complaining customer is the best outcome any business can have,” so goes the orthodox belief.

 

The reality, however, is that a non-complaining customer might never-ever be your customer again. To add insult to injury, businesses may never even know why, without employing customer service as a guide.

 

A paradigm shift is needed to use customer service as a tool to delight your buyers and turn them into steadfast supporters. In customer delight, the key is to exceed expectations; mere satisfaction is not enough.

 

Our Course on How to Delight Customers starts with an activity that aims to inculcate positivity and empathy.

 

The idea is to transform the customer journey from attraction, and engagement to delight.

 

On downloading the module, we hand-hold you through the journey of ensuring that delighting customers becomes your additional key competency.

Ensuring customer delight provides businesses the benefit of word-of-mouth promotion, something of a rarity these days.

 

Our course includes training material and offers Key Performance Indicators (KPIs) we well to monitor your progress.

 

Template 8

 

Customer Service Team ReviewDownload Customer Service Team Review PowerPoint Presentation

 

Showcase the critical aspects of improving client service by employing this content-ready customer service PowerPoint complete deck. The customer service training process for ensuring better retention, customer satisfaction, and loyalty can be efficiently discussed by introducing this attractive PowerPoint layout. Using this PPT, give a detailed overview of your customer care team about the key performance indicators, customer satisfaction score, team performance comparison, first response time, etc. 

 

Template 9: Customer Service for Middle and Top Management

 

25 Best Customer Service PowerPoint Templates For Success in BusinessDownload our Comprehensive Customer Service Training Course

 

Customer service is today, such an important part of the business that it sees frequent reviews from the middle and top management.

 

Our Course on Customer Service for Middle and Top management is future-ready material. A download benefits the corner-room occupants in not having to reinvent the wheel. They can just dip into our content as and when needed. For instance, sizing up the customer service team on the seven key skills we enlist and then preparing a list to fill gaps in training if any.

 

To make the CEO’s job easier, the module lists out questions that he/she should be asking. We dig deep into customer satisfaction, customer retention, and lifetime value to ensure ‘Customer Happiness’.

 

We also list out the KPIs that need monitoring. Our course advocates that businesses must immediately ACT upon customer feedback. Then, it is mission-critical to put the feedback in a format, where you gain insights into customer behavior.

 

Our module includes two templates illustrating these, which are Customer Effort Score and Customer Satisfaction Surveys.

 

Before we end, we shift our lens to Digital Customer Service (DCS), the new-age tool that is allowing businesses to aim for real-time resolution of customer woes.

 

Template 10

 

Customer Service Strategy StepsDownload Customer Service Strategy Steps And Procedures PowerPoint Presentation 

 

Employ customer service PowerPoint template to help employees understand the importance of client satisfaction to boost business. This ready to use customer service PowerPoint complete presentation comprises of 16 templates to explain customer service steps, customer service procedure, customer service process improvement, etc. Our customer centricity PowerPoint theme can be of great use to discuss the strategies with your employees to enhance the customer experience. Accelerate the growth of revenue by retaining customers and generating leads by the strategies described in our striking PPT background.

 

Template 11

 

Customer SuccessDownload Customer Success PowerPoint Presentation

 

Achieve business goals and targets by impressing your clients with our attention-grabbing customer service PowerPoint template. With the assistance of this striking PPT complete deck, the management can elaborate on customer acquisitions, retention, churn rate, brand promotions, etc.  Companies can list all the vital components of a successful customer success strategy by incorporating this professionally designed client satisfaction PowerPoint presentation. Promote your brand image by downloading customer success PPT layout and portraying their vision of client service.

 

Template 12

 

Service ExcellenceDownload Service Excellence PowerPoint Presentation

 

Present your client service programs by including our service excellence PowerPoint template to your meetings. Win clients in an extremely competitive environment using our customer-centric PowerPoint complete deck by outlining the services your enterprise offers. You can highlight the key steps, roadmap, and statistics to showcase the progress of your customer retention with our template. Download this customer service PowerPoint theme to elaborate on excellence steps like respect, validate, inspire, cultivate, and engage. 

 

Template 13

 

Customer Relationship ManagementDownload Customer Relationship Management PowerPoint Presentation

 

Employ our customer relationship management PowerPoint template to establish good relations with customers at all points during the customer lifecycle. This customer care PowerPoint complete deck is included with slides on customer initiatives, customer perceived value, and emphasis on better user experience. By utilizing this pre-designed PPT layout. You can discuss the CRM model, lifecycle management, CRM stages, E-CRM process, current lead status, lead and deal acquisition by effectively communicating the data with our template. 

 

Template 14

 

Customer Satisfaction Survey FeedbackDownload Customer Satisfaction Survey Feedback PowerPoint Presentation

 

Feedback gives an insight into the customer experience hence plays a significant role which can be discussed with the client service PowerPoint template. Customer satisfaction indicators can be efficiently elaborated in our striking PowerPoint layout. The parameters on which customer satisfaction depends can be addressed with our attention-grabbing PPT layout. You can also describe the process of feedback by utilizing this customer service PPT background.

 

Template 15

 

Internal Customer ServicesDownload Internal Customer Services PowerPoint Presentation

 

Internal customer services of enterprise can be described to your audience with the assistance of our client satisfaction PowerPoint template. Utilizing our professionally designed consumer services PowerPoint complete deck you can clearly state the responsibilities and expectations by the customer service team. The methods of improving customer interaction can also be discussed by incorporating this striking PowerPoint theme. 

 

Template 16

 

Customer Relationship Management StrategiesDownload Customer Relationship Management Powerpoint Presentation

 

Strengthen the relationship between user and company by utilizing our pre-designed customer PowerPoint template. Comprising of 70 slides, with the help of our consumer-centric PowerPoint complete deck, you can effectively state the CRM model and customer lifecycle management. Customer retention economics can be described to the employees to formulate the strategy by utilizing this customer service PPT theme. By incorporating this detailed consumer PPT layout, CRM capabilities can be highlighted to portray the efficiency of the enterprise.

 

Template 17

 

Customer Service ReviewDownload Customer Service Review PowerPoint Presentation

 

Enhance customer service experience by incorporating our content-ready PowerPoint template. By utilizing our customer service review PowerPoint complete deck, you can motivate your employees to improve customer service skills. The customer service model and the factors involved to strengthen the relationship with the customer can be highlighted with the help of this striking consumer service PowerPoint theme. State the customer satisfaction goals your enterprise wishes to achieve to accelerate the success of your business.

 

Template 18

 

Customer InsightDownload Customer Insight PowerPoint Presentation 

 

Download our professionally designed content-ready customer insight PowerPoint template to collect the required information about the users. This customer service PowerPoint complete deck can efficiently describe the consumer insights and develop the consumer retention strategy accordingly. With the help of this ready-to-use customer care PowerPoint theme, you can showcase your data and findings in an attractive manner.

 

Template 19

 

Customer SatisfactionDownload Customer Satisfaction And Feedback PowerPoint Presentation 

 

Have an impactful brand image by incorporating our professionally designed customer service PowerPoint template. Highlight your enterprise’s dominance in the market by incorporating our detailed consumer insights PowerPoint complete deck. Showcase the key metrics determining the factors using the graphs and charts included in our content-ready customer-centric PowerPoint background.

 

Template 20

 

Service ManagementDownload Service Management PowerPoint Presentation

 

Showcase the metrics of customer satisfaction by introducing this attention-grabbing consumer service PowerPoint template. You can discuss the six principles of service excellence by employing our professionally designed customer care PowerPoint complete deck. You can efficiently describe the roadmap towards sales due to customer service excellence with the help of this pre-designed PowerPoint theme. 

 

Template 21

 

Customer Acquisition PlanDownload Customer Acquisition Plan PowerPoint Presentation 

 

Showcase the strategy of acquiring new clients and retaining existing ones by incorporating our eye-catchy customer service PowerPoint template. Utilize our professionally designed PPT complete deck to highlight the marketing and sales checklist to track the customer inclination and interests. Download this extensively researched content ready consumer-oriented PowerPoint presentation to discuss the methodologies of improving skills of the customer service team.

 

Template 22

 

Retaining Customer And LoyaltyDownload Retaining Customer And Loyalty PowerPoint Presentation

 

Establish a firm ground of your organization by incorporating our ready to use customer service PowerPoint template. Discuss the services offered by your company to attract clients in an efficient manner by employing this striking consumer-oriented PowerPoint complete deck. You can highlight the benefits given to loyal customers and the consumer loyalty life cycle in detail by using this PPT layout. Customer Service Templates can be employed for brainstorming sessions.

 

Template 23

 

Customer Service Strategy OperationsDownload Customer Service Strategy Operations PowerPoint Template

 

Showcase the various factors of customer service strategy with the assistance of this attractive PowerPoint template. The aesthetics of this content ready PowerPoint layout instantly grabs the attention of its audience. Download our customer service PowerPoint background to elaborate on the structure, role, and responsibilities of the client care assistance team.

 

Template 24

 

Customer Service SolutionDownload Customer Service Solution PowerPoint Template

 

Showcase the significance of an outstanding customer service team by using this striking PowerPoint template. Highlight the stepwise procedure of customer service by downloading our pre-designed PowerPoint theme. You can discuss the effectiveness of each step in a detailed manner by incorporating our customer care PPT theme. Customer Service Templates are customizable and perfect for office use.

 

Template 25

 

Customer Service CapabilitiesDownload Customer Service Capabilities PowerPoint Template

 

The customer service team of an organization has a lot of responsibility as they make direct contact with customers and can understand their concerns. Showcase the outstanding capabilities of the customer service workforce and acknowledge their contribution to increasing the revenue by downloading our infographic consumer PowerPoint theme. Recruitment agencies can utilize this striking customer care PPT background to state the eligibility criteria of the candidate.

 

Template 26

 

Trends Shaping Customer ServiceDownload Trends Shaping Customer Service PowerPoint Template

 

Describe the fundamentals of a good customer service team by employing this content ready PowerPoint template. Our professionals have designed this consumer-oriented PowerPoint layout after extensive research so that you don't have to start from scratch. HR of the company can make use of our handy customer service PPT background to explain the role of the skilled customer care team to the new joiners by employing this template. Customer Service Templates are important for induction sessions.

 

Template 27

 

Customer Service IconDownload Customer Service Icon PowerPoint Template

 

This attractive customer service PowerPoint template can be used for highlighting the significance of a dedicated consumer assistance team in the organization. You can also download this attractive PPT background to display the outstanding employees and acknowledge the efforts in increasing the sales. Showcase the strengths of the consumer service department of your enterprise by listing the targets achieved by them.

 

Template 28

 

Customer Service Business ModelDownload Customer Service Business Model PowerPoint Template 

 

Give a detailed description of the customer service strategy of your organization by incorporating our pre-designed PowerPoint template. Showcase the model and the key role customer satisfaction plays in their retention by utilizing our content ready customer-oriented PowerPoint layout. Managers can employ this attractive PowerPoint layout to effectively explain the customer service business model to its juniors.

 

Template 29

 

Customer Service RetentionDownload Customer Service Retention And Satisfaction Dashboard PowerPoint Template

 

Introduce this infographic customer service PowerPoint template to highlight the different factors of client satisfaction. With this eye-catchy customer retention PowerPoint theme, you can impress your viewers by providing all the essential information in a precise manner.  Employ this client study PowerPoint background to discuss the statistics gathered to study customer interests and make the strategy accordingly. Customer Service Templates are easy to download and use.

 

Template 30

 

Digital ExperienceDownload Digital Experience PowerPoint Template 

 

A good customer experience ensures the retention of the client which can be elaborated by utilizing this attractive PowerPoint template. Highlight the different aspects of customer service such as marketing, IT management, human resources, and other operations and discuss their roles by employing this pre-designed PPT layout.

 

Having the client's best interest at heart builds a strong positive relationship that is directly related to business success. Set yourself apart from the rest and establish a praiseworthy business by investing in an exemplary customer service team. 

“The goal of a company is to have customer service that is not just the best but legendary.” – Sam Walton

Cultivate a loyal customer base with these content ready 25 Best Customer Service PowerPoint Templates and move forward in becoming iconic in the business world.

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