Global delivery model operational framework

Description:

The image displays a slide titled "Global Delivery Model Operational Framework" that describes the structure and roles within a hypothetical company's operations across two countries. Each country is represented by a flow of processes encircled, suggesting a lifecycle approach to delivering services or products.

For "Country 1," we have three main textual elements:

Customer Team: Denotes the group responsible for handling customer inquiries and engagement.
Team of X Company: This likely refers to the operational team based in Country 1 with specific local responsibilities.
Company Office: Indicates the physical location of the company's presence in Country 1.

For "Country 2," the roles are more development and management-focused:

Project Manager: Pertains to the person overseeing the client project from start to finish.
Project Lead: Refers to the senior team member who interfaces with various stakeholders.
Developers: Points to the technical team tasked with creating the client's product.

Additional roles and processes such as "High-level design," "Requirement collection," "Detailed design," "Production," "Support," "Testing," and "Acceptance testing" suggest a comprehensive approach to project management, leveraging cross-country collaboration.

Use Cases:

Industries where this operational framework can be applicable:

1. Information Technology:

Use: Illustrating project lifecycle and team roles across different geographical locations for IT services.

Presenter: IT Consultants or Managers.

Audience: Corporate Clients or offshore team members.

2. Consulting:

Use: Presenting a global consulting firm's project execution strategy.

Presenter: Senior Consultant or Consulting Project Manager.

Audience: Prospective clients or stakeholders.

3. Manufacturing:

Use: Describing a multinational manufacturing company's product development process.

Presenter: Operations Manager.

Audience: Investors or international operation teams.

4. Banking:

Use: Outlining the framework for global banking services and support delivery.

Presenter: Bank Operations Executive.

Audience: Global banking staff or partners.

5. Pharmaceuticals:

Use: Explaining the process of drug development and testing across international facilities.

Presenter: Clinical Project Manager.

Audience: Regulatory agencies or global project teams.

6. Telecommunications:

Use: Clarifying the structure for global telecommunications service implementation.

Presenter: Telecom Project Lead.

Audience: Global service management teams or investors.

7. Software Development:

Use: Detailing the software development and support lifecycle across different countries.

Presenter: Software Development Manager.

Audience: Clients or cross-border development teams.