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89838931 style hierarchy flowchart 7 piece powerpoint presentation diagram infographic slide

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Presenting service gap model sample of ppt presentation. This is a service gap model sample of ppt presentation. This is seven stage process. The stages in this process are word of mouth communication, personal needs, past experience, expected service, perceived service, service delivery, service quality specifications, management perception of customer expectations, external communication to customers, customer, provider.

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