Nonverbal Techniques And Activity To Develop Active Listening In Business Communication Training Ppt

Slide 1

This slide lists nonverbal techniques to improve active listening in business communication. The major techniques are smiling, eye contact, posture and mirroring.

Slide 2

This slide provides information regarding the nonverbal method of smiling to improve active listening in business communication.

Slide 3

This slide indicates the nonverbal method of eye contact to enhance active listening.

Slide 4

The purpose of this slide provides detail of nonverbal method of posture to improve active listening.

Slide 5

This slide provides information regarding the nonverbal method of mirroring to improve active listening.

Slide 6

This slide showcases the instructions in active listening activity that can be conducted as listening roleplay in business communication training. 

Instructor’s Notes:

Objectives:

• To develop active listening skills in training
• To highlight the importance of open-ended questions in communication

Slide 7

This slide illustrates information regarding the discussion questions that trainer can ask business communication training attendees for active listening roleplay activity.