Key Metrics For Contact Center Automation
This slide highlights significant indicators for automated contact centers. The purpose of this slide is to aid businesses in tracking agent productivity and quality of support customers receive. It includes elements such as average handling time, service level, etc.
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This slide highlights significant indicators for automated contact centers. The purpose of this slide is to aid businesses in tracking agent productivity and quality of support customers receive. It includes elements such as average handling time, service level, etc.Introducing our Key Metrics For Contact Center Automation set of slides. The topics discussed in these slides are Average Handling Time, Customer Satisfaction, Abandonment Rate. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.
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