Metrics To Measure Customer Results Strategic Approach To Optimize Customer Support Services
The following slide covers some metrics to evaluate support team performance constantly and delight customers. It includes elements such as customer satisfaction score, first response time, average handle time, cost per resolution, net promotor score etc.
The following slide covers some metrics to evaluate support team performance constantly and delight customers. It includes ..
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The following slide covers some metrics to evaluate support team performance constantly and delight customers. It includes elements such as customer satisfaction score, first response time, average handle time, cost per resolution, net promotor score etc. Present the topic in a bit more detail with thisMetrics To Measure Customer Results Strategic Approach To Optimize Customer Support Services. Use it as a tool for discussion and navigation on Measure, Satisfaction, Evaluate. This template is free to edit as deemed fit for your organization. Therefore download it now.
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