Metrics To Track AI Chatbot AI Chatbots For Business Transforming Customer Support Function AI SS V
This slide showcases various metrics that can help organization to track the effectiveness and performance of AI-based chatbots. Metrics include number of users, engaged users, bounce rate, conversation duration, fallback rate, satisfaction score, number of bot sessions etc.
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This slide showcases various metrics that can help organization to track the effectiveness and performance of AI-based chatbots. Metrics include number of users, engaged users, bounce rate, conversation duration, fallback rate, satisfaction score, number of bot sessions etc. Present the topic in a bit more detail with this Metrics To Track AI Chatbot AI Chatbots For Business Transforming Customer Support Function AI SS V. Use it as a tool for discussion and navigation on Conversation Duration, Satisfaction Score, Bounce Rate. This template is free to edit as deemed fit for your organization. Therefore download it now.
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