Power Of Positive Feedback At Workplace Training Ppt

Slide 2

This slide highlights the positive feedback that praises a person’s actions, work or behavior at the workplace. Some scenarios for providing positive feedback would be: To acknowledge strong problem-solving skills of an employee, when an employee takes up new responsibilities, and after a particularly productive phase.

Slide 3

This slide provides information on why positive feedback is essential at the workplace. Positive feedback is vital as it leads to: Improved productivity, cost-effectiveness, involved employees, enriched communication, and shapes company culture. 

Instructor’s Notes:

Benefits of positive feedback at workplace are:

• Improves Productivity: It's natural that employees when receive constant positive feedback from their superiors, will feel more motivated and inspired to work towards individual and team goals. Ultimately, all of this is linked to productive and timely achievement of organizational goals
• Cost-Effective: Developing a positive environment can reduce attrition leading to cost-effectiveness. Lack of positive feedback decreases employees' morale, leading to increased turnover. Hiring and developing new talent adds to organizational costs
• Involves Employees: Constant regular feedback leads to more engaged and content employees. They have a sense of purpose and a better understanding of their roles in the organization. Such employees are motivated and more encouraged to share new ideas and opinions
• Enriches Communication: Regular feedback helps keep communication channels open between the one giving feedback and the employee. This enriches communication even more. When employees receive positive feedback about their strengths, it prompts greater discussion and understanding on how to drive organizational growth
• Shapes Company Culture: Positive feedback helps establish a base for good work culture at the organization. Rewarding a few team members with positive feedback would motivates all to excel

Slide 4

This slide contains information about the errors that need to be avoided, while delivering positive feedback at the workplace. These are: Ignoring difficult conversations while forcing positivity, focusing on ability rather than effort, and giving positive feedback in an indirect manner.

Instructor’s Notes:

Mistakes with positive feedback are:

• Ignoring difficult conversations while forcing positivity: One of the biggest mistakes while delivering positive feedback is sugar-coating and avoiding an actual problem and concentrating on just the positive aspects. If it is evident that a problem exists, reinforcing only positive feedback is meaningless. Make sure the problem is addressed
• Focusing on ability rather than effort: Adopting a fixed mindset for measuring employees' capability is a major hindrance, hindrance while providing positive feedback. Giving weightage only to employees' ability rather than their effort can demotivate them. Using words like, "You kept trying and did your best!" contribute to a growth mindset
• Giving positive feedback in an indirect manner: Giving positive feedback in a non-verbal way or in the form of gossip is no good. Making positive comments behind someone's back rarely reach the person concerned. Also, non-verbal feedback given in an indirect way doesn't count as positive feedback

Slide 5

This slide lists tips for delivering positive feedback at work which are: Give at regular intervals, in an explicit manner, recognize employees’ efforts, use feedback sandwiched with discretion, and on a regular basis. 

Instructor’s Notes:

Following are the techniques for delivering positive feedback at workplace:

• Give at Regular Intervals: Giving positive feedback at regular intervals indicates that the organization cares about both its as well as employees' personal goals. So, positive feedback should be shared with employees at regular intervals (monthly, quarterly, annually)
• In an Explicit Manner: While delivering positive feedback, the person giving feedback should be clear about what he has to say, and vague statements are a big no. The comments/praise should be based on data reflecting legitimate efforts of the employee. This practice will also improve the leadership skills of the feedback giver
• Recognize Employees’ Efforts: Positive feedback directed towards employees' efforts boosts their determination, self-confidence and motivates them. While giving positive feedback, emphasis should be on actions and behaviors rather than the aptitude and personality traits of the employee
• Use Feedback Sandwiched with Discretion: Some managers rely on the "feedback sandwich” approach for giving positive feedback. They begin by providing positive feedback, then talk about areas of improvement, followed by positive feedback. It should be accurately used so that employees can see the true picture of their performance
• On a Timely Basis: Positive feedback should definitely be provided right after the employee has done a deserving task. Waiting for a scheduled performance review or meeting to give positive feedback to employees is usually less impactful; employees might feel their work has gone unrecognized

Slide 6

This slide contains information as to how to give feedback when an employee takes an initiative at the workplace.

Slide 7

This slide contains information as to how to give feedback when an employee meets a goal at the workplace.

Slide 8

This slide contains information as to how to give feedback when an employee overcomes a particular challenge.

Slide 9

This slide contains information as to how to give feedback when an employee helps co-workers.

Slide 10

This slide contains information as to how to give feedback when the employee introduces fresh ideas.