Powerpoint Templates and Google slides for Agent Metrics Scorecard For Call Center Quality Assurance
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Contact Center Agent Performance Metrics Dashboard
This slide covers contact center agent performance metrics KPI dashboard. It involves metrics such as number of calls, average response time, average hold time, daily average transfer rate and agents with most hold time and transfer rate. Introducing our Contact Center Agent Performance Metrics Dashboard set of slides. The topics discussed in these slides are Number Of Calls, Average Response Time, First Call Resolution This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.
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Agent Metrics Scorecard For Call Center Quality Assurance
This slide showcases agent metrics scorecard that can help managers and team leaders to evaluate the performance and quality metrics of call centre agents. Its key components are data, calculations and score. Introducing our Agent Metrics Scorecard For Call Center Quality Assurance set of slides. The topics discussed in these slides are Agent Metrics Scorecard For Call Center Quality Assurance. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.
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Individual Agent Level Metrics For Customer Contact Strategy
The following slide highlights the individual agent level metrics for customer contact strategy illustrating key headings which includes metrics, description, benchmark, value and result. Where the metrics included are resolved cases, customer interactions, customer satisfaction and average handle time Introducing our Individual Agent Level Metrics For Customer Contact Strategy set of slides. The topics discussed in these slides are Individual, Strategy, Interactions. This is an immediately available PowerPoint presentation that can be conveniently customized. Download it and convince your audience.
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Sales metrics for leads generated by agents
Presenting this set of slides with name Sales Metrics For Leads Generated By Agents. The topics discussed in these slides are Opportunities, Negotiation, Proposal. This is a completely editable PowerPoint presentation and is available for immediate download. Download now and impress your audience.