Analytical crm ppt powerpoint presentation gallery background cpb

Description:

The image shows a PowerPoint slide titled "Analytical CRM". It features a silhouette of a human head with a brain, divided into four segments labeled from "01" to "04", each corresponding to different aspects of analytical customer relationship management (CRM). These segments are depicted with a circular flow around the head, suggesting a comprehensive approach to understanding customer data and behavior through analysis. Icons next to each segment include a building, a lightbulb, a gear, and a document, which may symbolize areas such as customer data storage, insight generation, operational processes, and reporting. Each segment is accompanied by a placeholder "Text Here" for further detail.

Use Cases:

This slide can be tailored for use in various industries that rely on CRM systems to analyze customer data and improve business relationships.

1. Retail:

Use: Enhancing customer shopping experience through data analytics.

Presenter: Marketing Analyst

Audience: Retail Managers, Marketing Teams

2. Banking:

Use: Tailoring financial services to client needs.

Presenter: CRM Specialist

Audience: Bank Staff, Financial Advisors

3. Telecommunications:

Use: Analyzing customer usage patterns for service improvement.

Presenter: Data Analyst

Audience: Product Development, Customer Service

4. Healthcare:

Use: Managing patient relationships and care experiences.

Presenter: Healthcare Administrator

Audience: Medical Staff, Patient Care Coordinators

5. E-Commerce:

Use: Personalizing online customer interactions.

Presenter: E-Commerce Strategist

Audience: Sales and Marketing Teams

6. Technology Services:

Use: Developing customer-centric tech support solutions.

Presenter: Support Manager

Audience: Support Teams, IT Managers

7. Real Estate:

Use: Understanding client preferences for property recommendations.

Presenter: Real Estate Analyst

Audience: Agents, Brokers, Sales Teams