Call Support Agent QA Scorecard For Performance Monitoring
The following slide showcases a QA scorecard for monitoring and evaluating performance of call support agent to enhance customer satisfaction. It includes key components such as agent, date, evaluated by, issue, category, components, points, remarks and score.
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The following slide showcases a QA scorecard for monitoring and evaluating performance of call support agent to enhance customer satisfaction. It includes key components such as agent, date, evaluated by, issue, category, components, points, remarks and score. Present the topic in a bit more detail with this Call Support Agent QA Scorecard For Performance Monitoring. Use it as a tool for discussion and navigation on Mentioned Business, Support To Customer, Account Number. This template is free to edit as deemed fit for your organization. Therefore download it now.
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