Customer Lifecycle Touch Points Management Powerpoint Show

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Presenting customer lifecycle touch points management powerpoint show. This is a customer lifecycle touch points management powerpoint show. This is a seven stage process. The stages in this process are calls content center, calls channel partner, first interactions, subsequent interaction, solution presentation, submission of quote, studies proposal, in case of a query, final presentation, signs contract, actual delivery, installation, invoice raise, testing, training, starts using the service, cyclic billing, trouble ticket generation, follow up on trouble ticket, proactive maintenance, before, after, loyalty curve, during.

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