Voice As A Customer Service Channels Edu Ppt
This PPT deck contains details of voice contact channels in customer service. It includes information regarding traditional phone calls, web calling, and callbacks.
This PPT deck contains details of voice contact channels in customer service. It includes information regarding traditional..
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PowerPoint presentation slides
Presenting Voice as a Customer Service Channels. Our PowerPoint experts have included all the necessary templates, designs, icons, graphs, and other essential material. This deck is well crafted by extensive research. Slides consist of amazing visuals and appropriate content. These PPT slides can be instantly downloaded with just a click. Compatible with all screen types and monitors. Supports Google Slides. Premium Customer Support is available. Suitable for use by managers, employees, and organizations. These slides are easily customizable. You can edit the color, text, icon, and font size to suit your requirements.
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Content of this Powerpoint Presentation
Slide
1
This slide
depicts the voice contact channels such as traditional phone calls and web
calls that are used for urgent inquiries by the companies.
Slide
2
This slide
covers the significance of phone-based support system and why customers choose
traditional interaction method over website or any customer portal.
Instructor’s
Notes:
Following
are the tips for an organizations which relies on the voice calls for customer
service:
·
Customer
care executives must be trained with the proper customer service etiquette to
keep a positive tone when conversing with customers over the phone to maximize
the customer experience
·
Agents can
make the conversations personalized by using the customer’s name and refraining
from over-using templatized scripts
Slide
3
This slide
depicts the benefits of web calling that a company can provide to its
customers.
Slide
4
This slide
depicts the benefits of using call backs such as reduced call wait times,
improved customer satisfaction, and increased leads etc.
Voice As A Customer Service Channels Edu Ppt with all 20 slides:
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