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With the rise of digital technologies, businesses across sectors are changing or tweaking how they strategize and operate to keep up with evolving consumer demands and needs. The department that needs to adapt the most and at pace, is the Information Technology (IT) division.
This is where all the action is and has been for the past three decades or so. A brilliant, pulsating IT department of your business can help you prepare for negotiating the inevitable crests and troughs of business.
The IT changes can be as simple as moving collaborative apps to the cloud for better streamlining business functioning or adopting new technology for a better consumer experience. Every tweak, however, comes with administrative challenges. Failure to execute when required and being in sync with the times can hamper your organization’s progress and competitiveness.
For example, Hershey’s, one of the world’s major chocolate producers, attempted Enterprise Resource Planning (ERP) implementation and spent a lot of money on it. During their go-live part of the process, however, they found that they could not process approximately $100 million worth of orders for Hershey’s Kisses Chocolate and Jolly Ranchers.
Later, a post-mortem of the goof-up showed that Hershey’s problem stemmed from its haste in wanting to implement the ERP in an unreasonably short period of time. Another major mistake that Hershey's made was that it decided to go live with ERP during a busy holiday season when customers buy chocolates in bulk for Christmas and Halloween.
It was the classic example of a change and risk planning and implementation plan that was not well thought out, or if it was, the risks were not covered. The learning is that managing risks and preparing for change is essential before implementing anything or being prepared for unexpected roadblocks or consequences.
The deployment of ITIL change management avoids such instances of business mismanagement. It helps you manage organization-wide upgrades and offers a process for an efficient rolling out of change. Critically, the rest of the organization is not affected much.
ITIL Change Management Templates
If you are an IT expert and are responsible for providing Change Management Solutions to your clients, an ITIL Change Management from SlideTeam is a must-have in your skill set.
This blog will take you through the Top 10 ITIL Change Management Templates. These complete PowerPoint Decks are customizable and offer best-in-class presentations that help you gain expertise
In my previous three blogs, I have already taken you through the ITIL Framework, its processes, and ITIL Service Management. Now, we will see how ITIL helps you negotiate a new business environment.
Let’s begin a tour of the content-ready PPT Slides, some of which may amaze you enough to click that download button more than once. You are spoilt for choices!
Template 1: ITIL Change Management Presentation
This PPT Template is where your search ends if you are looking for a complete presentation on ITIL Change Management. This deck is designed to increase your understanding of the concept. It covers the basics, from terminologies to theoretical concepts. With slides aplenty, you will be able to grasp everything you need to know about ITIL. Download it today and get started on your ITIL Change Management Journey!
Template 2: ITIL Change Management Table of Contents
This slide provides a clear and concise overview of all the topics you need to cover. You can be confident that you won't miss any important points during your presentation with a download of this. It covers key topics in explaining change management, such as objectives, benefits, roles & responsibilities, process, etc. Download it today for a perfect beginning!
Template 3: Objectives of ITIL Change Management
Next, you can include this slide in your PowerPoint Presentation to explain the objectives of ITIL Change Management. These are:
- Effective change planning using available resources
- Communication and approval management
- Mitigation of risk and its impact
- Reduction in number of accidents due to change
- Retention of current working state
Download this slide to let your team know the reason for the change
Template 4: Benefits of Change Management
Educating your employees on the advantages of change management is important to ensure their cooperation during the transition. This professional PPT template discusses six key benefits, such as reduced service disruptions, increased visibility, faster change implementation, etc. You can add more if you want. Use this slide as a resource to help make change management easier for your employees.
Template 5 Change Management Roles and Responsibilities
A change manager or coordinator should be able to handle all phases of IT changes. You may make the whole procedure transparent with a download of this PPT Template design. Download it now to move towards change that everybody will look forward to.
Template 6 Responsibility Matrix for ITIL Change Management
If you want to describe the role and responsibilities of people in completing specific tasks for an ITIL implementation, this PPT Slide is an ideal pick. It includes a Responsibility Matrix to illustrate who is responsible for what part of the change equation. Grab this matrix now for effective communication.
Template 7: Change Management Process Flow
Use this PPT Slide to create Change Management Process Workflow that is adaptable to meet individual organizations’ service delivery and support requirements. With the six-step process that this template offers, you can design a standardized process to help in quick, economic, and effective management of change when it hits home. It describes every step and helps you ensure that changes are controlled, recorded, analyzed, and approved.
Template 8: Use Case for ITIL Change Management
IT and DevOps teams use ITIL Change management on a daily basis to handle new change requests and plan for deployment. This PPT Template outlines possible use cases in change management such as Business Continuity Plan & Disaster Recovery, Security Fix, Cloud Change Management, etc. Download this presentation template to add that much sought-after logical touch to the process of change management ITIL.
Template 9: ITIL Change Management Implementation Checklist
Every project requires a checklist for follow-up and tracking. We present this powerful document to help you with the general IT change management implementation checklist. This checklist can help define and track activities, check their status, and help everyone be on the same page. Download it today and ease the transition to change!
Template 10: Additional Slides
You'll be pleased to know that this deck comes with additional slides on terms and conditions, our team, contact us, and testimonials. Plus, it includes charts, roadmaps, and graphs to make your presentation easy to understand. Whether you're introducing ITIL for the first time or presenting a case for change, this is the perfect tool. Don't wait any longer and download this up-to-date presentation on ITIL Change Management right here!
Create disruption-free change
Change Management provides a step-by-step guide to assist with any changes to IT services, which helps control risk and decrease business disruptions. If you want to achieve these goals in an effective manner, consider downloading this PowerPoint Complete-Deck today! And now that you have gained the knowledge through this blog, getting started is a cakewalk. Begin SlideTeaming!
P.S. If you want to educate your team about the Principles of Information Security, here’s a handy guide with the latest templates!
FAQs on ITIL Change Management
What are the types of variations in Change Management ITIL?
In this niche domain of Change Management ITIL, there are four variations as seen through the lens of risk and impact. These are:
Major Change A major change implies high risk and consequence. It may upset manufacturing schdules and live environment, if not handled well. A major change evaluation helps in firming up a view on transition and see if any necessary approvals are pending.
Minor Change Referred to as non-trivial changes, a minor change is low-risk and less impactful. These changes include all aspects of the change management lifecycle since they don't take place very often. Minor changes must never be taken lightly, despite their low risk and impact.
Standard Change Although these changes are small and low-risk, they follow a set schedule with well-defined procedures. These require little effort to approve and implement on the part of the business, per se.
Emergency Change An emergency change is a sudden disruption that demands a fast remedy, regardless of the type of ITIL change. Handling this rapid change might require changes in the lifecycle of the broader CHANGE
What is the change management process flow?
An ideal change management process includes:
- Create & Log the Request for Change (RFC)
- Review Request for Change (RFC)
- Evaluate the Change
- Approve/Authorize the Change
- Coordinate Implementation
- Review and Close Change Request
What are the best practices for adopting and implementing change management?
Change Management is a complex process that is difficult to implement, but it is essential for any ITIL project. The best activities for adopting and implementing it are:
1) Build a business case Share the purpose and benefits of a change management process with all the stakeholders
2) Define change for your organization Define the types and criteria for each type of change you will handle.
3) Define key roles and responsibilities Assign roles and responsibilities to everyone involved with the change management process, including the Change Manager, CAB members, and executive sponsors.
4) Design your Change Management processes Design a process that can be implemented as part of your ITSM solution for automated management.
5) Define your key performance indicators (KPIs) Identify metrics that are most important to your business stakeholders. Use these to show progress and improvement.
6) Implement continual service improvement
Audit or review performance on a regular basis and make improvements to ensure operational efficiency.
7) Understand your risk tolerance levels - The success of change management within an organization can depend on factors such as the maturity of the change management process or the governance model the organization follows.
What are the benefits of ITIL of Change Management?
The change management process has benefits for both businesses and end-users, such as:
- Improved alignment of IT services
- Increased visibility and communication of changes to stakeholders
- Improved assessment of risk and cost
- Improvements in Problem and Availability Management
- Increased productivity of users and key personnel
- Greater ability to absorb large, rapid changes
- Enhanced business perception of IT, improved quality of service, and professionalism
Download the free ITIL Change Management Templates PDF.
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